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32 | Allegation: Staff are stealing residents’ checks.
LPA conducted Interviews with three staff, and they denied the allegation. Interviews with S1 and S2 reveal any checks received are forwarded to accounting and are not dealt with at the facility. The interview with S2 revealed the checks that have been observed by S2 are addressed to the facility and not the client. The interview with S3 reveals they have never observed or heard of any staff stealing residents’ checks. Interviews with four (4) residents, R1, R3, R4, R11, and R12, who receive mail, reveal they have not had any checks stolen or missing. This allegation is Unsubstantiated.
Allegation: Staff did not assist residents with incontinent needs.
LPA conducted interview with three staff, and they denied the allegation. Interviews with S1 and S2 reveal the residents get routine two-hour checks. The interview with S3 reveals they have observed, over the years, an increase in care needs and that it is being provided. S1 provided LPA with a list identifying residents and their room numbers who require two-hour checks. Interviews with four (4) residents, R3, R5, R7, and R10, who require incontinent care, deny the allegation and confirm that staff assist them with their incontinent needs. This allegation is Unsubstantiated.
Based on the information obtained, LPA has determined that the above allegations are deemed unsubstantiated at this time. Although the allegations may have occurred or may be valid, there is not a preponderance of evidence to prove that the alleged violations did or did not occur; therefore, the allegations remain unsubstantiated.
An exit interview was conducted where this report was discussed, and a copy was provided to Facility Assistant Administrator Maria Cervantes.
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