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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 360900521
Report Date: 07/08/2026
Date Signed: 07/08/2026 06:54:37 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN BERNARDINO, 1650 SPRUCE ST STE 200 MS29-27
RIVERSIDE, CA 92507
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/02/2026 and conducted by Evaluator Paola Guerrero
PUBLIC
COMPLAINT CONTROL NUMBER: 56-AS-20260302151211
FACILITY NAME:BRASWELL'S MEDITERRANEAN GARDENSFACILITY NUMBER:
360900521
ADMINISTRATOR:LYNETTE HUMPHREYFACILITY TYPE:
740
ADDRESS:12295 4TH STREETTELEPHONE:
(909) 797-1131
CITY:YUCAIPASTATE: CAZIP CODE:
92399
CAPACITY:130CENSUS: 81DATE:
07/08/2026
UNANNOUNCEDTIME BEGAN:
04:04 PM
MET WITH:Maria Cervante- AdministratorTIME COMPLETED:
07:00 PM
ALLEGATION(S):
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Facility does not have adequate meal service.
Facility smells of urine.
Staff does not ensure that resident's room are properly cleaned.
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Paola Guerrero arrived at the facility to deliver investigative findings. LPA met with Facility Administrator Maria Cervantes and explained the purpose of the visit regarding the allegation stated above.

First allegation: Facility does not have adequate meal service. Regarding the allegation stated above, LPA conducted an interview with Staff #1 regarding the alleged allegation. During the interview Staff #1 provided LPA with facilities monthly food menu. During the review of the monthly food menu LPA observed that the facility provides adequate meal service along with weekly alternative meal choice to residents. Staff #1 informed LPA that the facility receives food delivery twice a week (Tuesday & Friday), Staff #1 provided LPA with delivery invoices. LPA conducted a food inspection and observed that the facility has enough food supply to meet the number of residents in care. LPA conducted interviews with Resident #1-5 regarding the alleged allegation and all residents informed LPA that the food that is being served at the facility is decent, and that they have no concern regarding the food. In addition, residents reported that facility provides meal alternatives.

Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Efren Malagon
LICENSING EVALUATOR NAME: Paola Guerrero
LICENSING EVALUATOR SIGNATURE:

DATE: 07/08/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/08/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 56-AS-20260302151211
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN BERNARDINO, 1650 SPRUCE ST STE 200 MS29-27
RIVERSIDE, CA 92507
FACILITY NAME: BRASWELL'S MEDITERRANEAN GARDENS
FACILITY NUMBER: 360900521
VISIT DATE: 07/08/2026
NARRATIVE
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Second allegation: Facility smells of urine. Regarding the allegation stated above, LPA conducted an interview with Staff #1 regarding the alleged allegation. Staff #1 informed LPA that housekeeping performs deep cleaning in resident’s rooms once a week and basic cleaning is done daily and as needed. LPA conducted a walkthrough of the facility and observed that several rooms have been renovated. During the walkthrough LPA observed that overall, the facility is decent, in good repair and free of odors.

Third allegation: Staff does not ensure that resident's room are properly cleaned. Regarding the allegation stated above, LPA conducted an interview with Staff #1 regarding the alleged allegation. Staff #1 informed LPA that for the past three (3) months the facility has renovated a total of seventeen (17) bedrooms. Staff #1 provided LPA with renovation invoices. Staff #1 further informed that every month the facility renovates two bedrooms. LPA conducted a walkthrough of the facility and observed residents’ bedrooms to be clean, free of bugs, and free of odors. Based on corroborating evidence LPA has determined that the above allegation is Unsubstantiated, meaning that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur.

An exit interview was conducted where this report (LIC 9099) was discussed, and a copy was provided to Facility Administrator Maria Cervantes.
SUPERVISORS NAME: Efren Malagon
LICENSING EVALUATOR NAME: Paola Guerrero
LICENSING EVALUATOR SIGNATURE:

DATE: 07/08/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/08/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 2