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32 | Interviews with staff and residents revealed that R1 had bed bugs in their previous room and was asked to move rooms in order to fumigate. Interviews revealed that R1’s personal couch was infested past the point of recovery and thus was thrown away. Interviews revealed that the personal couch was replaced by staff with a different piece of furniture and R1’s clothing was not thrown away but rather gave back in increments after fumigation. Interviews did not reveal that R1’s new bedroom’s shower did not fit R1's shower chair. Review of facility records revealed that R1 was back in their original room.
Based on interviews and records review, the investigation did not yield a preponderance of evidence to conclude that that staff did not safeguard resident’s personal property, staff did not allow resident to return to their previous apartment, and resident’s room does not meet their individual needs and preferences. Based on the foregoing, the allegations are unsubstantiated. This finding means that although the allegations may have happened or may be valid, there is not a preponderance of the evidence to prove that the alleged violations occurred. An exit interview was conducted with Administrator Melanie Niez, to whom a copy of this report and the Licensee/Appeal Rights (LIC9058 03/22) were provided.
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