360902129-10-22-2021-18-AS-DMUN-C8JTY4-20211107140803

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 360902129
Report Date: 09/21/2021
Date Signed: 10/22/2021 01:23:39 PM

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1650 SPRUCE ST STE 200 MS29-27
RIVERSIDE, CA 92507

This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/12/2021 and conducted by Evaluator Elecia Weathersby

COMPLAINT CONTROL NUMBER: 18-AS-20210812151632

FACILITY NAME:	BRASWELL'S CHATEAU VILLA		FACILITY NUMBER:	360902129
ADMINISTRATOR:	JAMES BRASWELL		FACILITY TYPE:	740
ADDRESS:	620 E. HIGHLAND AVENUE		TELEPHONE:	(909) 793-0433
CITY:	REDLANDS	STATE: CA	ZIP CODE:	92374
CAPACITY:	156	CENSUS: 86	DATE:	09/21/2021
		UNANNOUNCED	TIME BEGAN:	11:30 AM
MET WITH:	Licensee, Jim Braswell		TIME COMPLETED:	03:24 PM

ALLEGATION(S):

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#1 Facility staff speak inappropriately to a resident
#2 Facility staff will not help a resident find an apartment.

INVESTIGATION FINDINGS:

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Licensing Program Analyst's (LPA) Elecia Weathersby made an unannounced visit to the facility for the purpose of investigating complaints regarding the above allegations. LPA met with facility Licensee, Jim Braswell and explained the purpose of the visit. Below is a summary of the findings of the investigation:

Allegation#1: Facility staff speak inappropriately to a resident.
LPA Elecia Weathersby conducted a walk-through of the inside and outside of the facility, specifically to interview residents and staff. LPA was unable to verify by sight, record review or interviews, that staff has spoken to any resident inappropriately. LPA witnessed no signs of verbal abuse, health and safety violations or evidence to confirm the allegation, or dismiss it.

Allegation #2: Facility staff will not help a resident find an apartment.
LPA was unable to verify by record review or interviews, that staff are obligated to assist the resident in relocating, upon any resident choosing to terminate their admissions agreement.

Based on LPA Weathersby's observations, records review, and interviews, the allegations are UNSUBSTANTIATED. A finding of Unsubstantiated means although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur.

A copy of this report and appeals right were reviewed with and provided to Licensee, Jim Braswell at the end of the visit.

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Efren Malagon	TELEPHONE: (951) 248-0337
LICENSING EVALUATOR NAME: Elecia Weathersby	TELEPHONE: (951) 255-9516
LICENSING EVALUATOR SIGNATURE:	DATE: 09/21/2021

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/21/2021

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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