360908232-1-23-2026-09-CC-AROS-DQQTK3-20260127134718

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 360908232
Report Date: 01/23/2026
Date Signed: 01/23/2026 02:35:12 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE CC RO, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501

This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/08/2026 and conducted by Evaluator Raymond Moorehead

PUBLIC

COMPLAINT CONTROL NUMBER: 09-CC-20260108114631

FACILITY NAME:	LOMA LINDA ACADEMY CHILDREN'S CENTER		FACILITY NUMBER:	360908232
ADMINISTRATOR:	MARIANA MITROI		FACILITY TYPE:	850
ADDRESS:	25228 SHEPARDSON STREET		TELEPHONE:	(909) 796-0161
CITY:	LOMA LINDA	STATE: CA	ZIP CODE:	92354
CAPACITY:	114	CENSUS: 79	DATE:	01/23/2026
		UNANNOUNCED	TIME BEGAN:	08:10 AM
MET WITH:	Director Mariana Mitroi		TIME COMPLETED:	02:45 PM

ALLEGATION(S):

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Staff hit a daycare child (Personal Rights)

INVESTIGATION FINDINGS:

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On the date and time listed above, Licensing Program Analyst (LPA) Raymond Moorehead arrived at the facility to conclude a complaint investigation that was initiated on 01/16/2026. LPA met with Director Mariana Mitroi, toured the facility, took census, and discussed the following.

Throughout the course of the investigation, LPA conducted interviews with pertinent individuals and reviewed documentation relevant to the allegation.

It was alleged that a staff member hit a child in care. It was further alleged that a child reported that their teacher is always mean and hits them. It was stated that the subject child has shown consistent signs of distress related to attending the facility.

Continued on LIC 9099-C.

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Aaron Ross
LICENSING EVALUATOR NAME: Raymond Moorehead
LICENSING EVALUATOR SIGNATURE:	DATE: 01/23/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/23/2026

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 09-CC-20260108114631

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE CC RO, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501

FACILITY NAME: LOMA LINDA ACADEMY CHILDREN'S CENTER	FACILITY NUMBER: 360908232
	VISIT DATE: 01/23/2026

NARRATIVE

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The subject staff member denied the allegation of hitting or mistreating the subject child or any child in care. The subject staff member stated that teachers are instructed not to touch children, except when providing necessary care such as cleaning children while wearing gloves, or patting and rubbing children’s backs during nap time. The subject staff member stated they were surprised by the allegation and reported they have never hit a child throughout their childcare career.

Other staff interviews consistently denied witnessing any incident involving the subject staff member hitting or mistreating a child in care. These staff interviews also stated that they would report any concerns if they were to observe a teacher mistreating a child while in care.

The facility director stated she conducted an internal review regarding the allegation by interviewing staff and reviewing video footage. The facility director stated she did not observe any incident consistent with the reported allegation on the facility’s video recordings. It was noted the allegation did not include a specific date, time, or location, and was described as a general statement that the teacher is always mean and hits the subject child.

LPA also conducted several child interviews with children enrolled to the subject classroom. However, inconsistent statements were obtained during the child interviews.

Please note that LPA was unable to conduct a interview with the subject child.

This agency has investigated the complaint regarding the above allegation. Based on interviews conducted, documentation reviewed, and the absence of corroborating evidence, the allegation is UNSUBSTANTIATED. A finding that the allegation is unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation occurred.

No deficiencies were cited during today's visit.

A Notice of Site Visit was provided and must remain posted for 30 days.

Failure to maintain posting as required will result in a civil penalty of $100.00.

An exit interview was conducted, and the report was reviewed with Director Mariana Mitroi.

SUPERVISORS NAME: Aaron Ross
LICENSING EVALUATOR NAME: Raymond Moorehead
LICENSING EVALUATOR SIGNATURE:	DATE: 01/23/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/23/2026

LIC9099 (FAS) - (06/04)

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