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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 360908874
Report Date: 12/19/2025
Date Signed: 12/19/2025 12:02:28 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551
This is an official report of an unannounced visit/investigation of a complaint received in our office on
12/16/2025 and conducted by Evaluator Justeene Tamayo
PUBLIC
COMPLAINT CONTROL NUMBER: 12-CC-20251216161952
FACILITY NAME:VICTOR VALLEY CHRISTIAN PRESCHOOLFACILITY NUMBER:
360908874
ADMINISTRATOR:ROSE SANTIAGOFACILITY TYPE:
850
ADDRESS:15260 NISQUALLI ROADTELEPHONE:
(760) 241-7395
CITY:VICTORVILLESTATE: CAZIP CODE:
92395
CAPACITY:114CENSUS: 40DATE:
12/19/2025
UNANNOUNCEDTIME BEGAN:
10:20 AM
MET WITH:Patricia Tyler, Secretary TIME COMPLETED:
11:40 PM
ALLEGATION(S):
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Allegation:
-Physical Plant: Licensee did not prevent potential tripping hazards to day care children from cracked flooring
INVESTIGATION FINDINGS:
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On 12/19/2025, Licensing Program Analyst(LPA) Justeene Tamayo conducted an initial 10 day complaint investigation related to the allegation above. LPA disclosed the purpose of the investigation and was granted entry into the facility by Secretary Patricia Tyler. A tour of the facility was conducted, a total of 5 classrooms were toured. LPA verified a census of 40 preschool age children and 8 teachers present.

During today's investigation, LPA toured classroom #1 (green room) and observed 4 cracks/darker spots on the flooring of classroom #1 from overuse near the eating tables/classroom sink. LPA took pictures of the cracks in the flooring.

Based on information obtained, allegation has been substantiated. A finding of substantiated means that allegation is valid. Facility has been cited a Type B citation: Indoor Activity Space 101238.3(b). Please see LIC-9099D for deficiency page.

Please see LIC9099-C for continuation page.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Mariela Ramon
LICENSING EVALUATOR NAME: Justeene Tamayo
LICENSING EVALUATOR SIGNATURE:

DATE: 12/19/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/19/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 5
Control Number 12-CC-20251216161952
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551
FACILITY NAME: VICTOR VALLEY CHRISTIAN PRESCHOOL
FACILITY NUMBER: 360908874
VISIT DATE: 12/19/2025
NARRATIVE
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Director shall replace the floors that consists of cracks no later than 01/09/2026 to ensure tripping hazards are inaccessible to children in care.

An exit interview has been conducted, and a copy of this report was read and provided to the facility, along with a copy of Notice of Site visit and Appeal Rights.
SUPERVISORS NAME: Mariela Ramon
LICENSING EVALUATOR NAME: Justeene Tamayo
LICENSING EVALUATOR SIGNATURE:

DATE: 12/19/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/19/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 5
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551
This is an official report of an unannounced visit/investigation of a complaint received in our office on
12/16/2025 and conducted by Evaluator Justeene Tamayo
PUBLIC
COMPLAINT CONTROL NUMBER: 12-CC-20251216161952

FACILITY NAME:VICTOR VALLEY CHRISTIAN PRESCHOOLFACILITY NUMBER:
360908874
ADMINISTRATOR:ROSE SANTIAGOFACILITY TYPE:
850
ADDRESS:15260 NISQUALLI ROADTELEPHONE:
(760) 241-7395
CITY:VICTORVILLESTATE: CAZIP CODE:
92395
CAPACITY:114CENSUS: 40DATE:
12/19/2025
UNANNOUNCEDTIME BEGAN:
10:20 AM
MET WITH:Patricia Tyler, Secretary TIME COMPLETED:
11:40 PM
ALLEGATION(S):
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Allegation:
Physical Plant- Licensee did not prevent potential health hazards to day care children from mold in ceiling.
INVESTIGATION FINDINGS:
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On 12/19/2025, Licensing Program Analyst(LPA) Justeene Tamayo conducted an initial 10 day complaint investigation related to the allegation above. LPA disclosed the purpose of the investigation and was granted entry into the facility by Secretary Patricia Tyler. A tour of the facility was conducted, a total of 5 classrooms were toured. LPA verified a census of 40 preschool age children and 8 teachers present.

During today's investigation, LPA toured classroom #1 (green room) and did not observe water leaks and/or mold on the ceiling of classroom #1. LPA took photographs of the ceiling during today’s visit. According to Tyler, new ceiling tiles had already been installed after a water leak occurred in the corner of Classroom #1 (Green Room). LPA observed that some ceiling tiles were newer and whiter than others, indicating they had already been replaced.

Based on information obtained and observed, this allegation will be unsubstantiated at this time.

Please see LIC9099-C for continuation page.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Mariela Ramon
LICENSING EVALUATOR NAME: Justeene Tamayo
LICENSING EVALUATOR SIGNATURE:

DATE: 12/19/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/19/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 3 of 5
Control Number 12-CC-20251216161952
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551
FACILITY NAME: VICTOR VALLEY CHRISTIAN PRESCHOOL
FACILITY NUMBER: 360908874
VISIT DATE: 12/19/2025
NARRATIVE
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Based on the information provided, the above allegation is rendered unsubstantiated at this time. A finding that the complaint is Unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged allegation occurred.

An exit interview was conducted, a copy of this report, appeal rights, and a notice of site visit report were provided to the facility.
SUPERVISORS NAME: Mariela Ramon
LICENSING EVALUATOR NAME: Justeene Tamayo
LICENSING EVALUATOR SIGNATURE:

DATE: 12/19/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/19/2025
LIC9099 (FAS) - (06/04)
Page: 4 of 5
Control Number 12-CC-20251216161952
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551

FACILITY NAME: VICTOR VALLEY CHRISTIAN PRESCHOOL
FACILITY NUMBER: 360908874
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 12/19/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
01/02/2026
Section Cited
CCR
101238.3(b)
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Indoor Activity Space 101238.3(b): The floors of all rooms shall have a surface that is safe and clean.

This requirement was not met as evidence by:
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Director will replace the flooring under the eating tables no later than 01/09/2026, and send proof of completion to LPA Tamayo.
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LPA observed 4 cracks/dark spots from overuse in the flooring under the eating tables and near the classroom sink, which poses a potential health and safety risk to children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Mariela Ramon
LICENSING EVALUATOR NAME: Justeene Tamayo
LICENSING EVALUATOR SIGNATURE:

DATE: 12/19/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/19/2025
LIC9099 (FAS) - (06/04)
Page: 5 of 5