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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 360908889
Report Date: 09/05/2025
Date Signed: 09/05/2025 02:59:44 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE CC RO, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/01/2025 and conducted by Evaluator Raymond Moorehead
PUBLIC
COMPLAINT CONTROL NUMBER: 09-CC-20250701143213
FACILITY NAME:FAITH LUTHERAN DAY CARE CENTERFACILITY NUMBER:
360908889
ADMINISTRATOR:JOY KIRBYFACILITY TYPE:
830
ADDRESS:12449 CALIFORNIA STREETTELEPHONE:
(909) 790-1816
CITY:YUCAIPASTATE: CAZIP CODE:
92399
CAPACITY:12CENSUS: 6DATE:
09/05/2025
UNANNOUNCEDTIME BEGAN:
02:00 PM
MET WITH:Laura Salazar, Interim DirectorTIME COMPLETED:
03:10 PM
ALLEGATION(S):
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Staff spoke inappropriately in the presence of children (Personal Rights)
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Raymond Moorehead arrived at the facility to conclude a complaint investigation which was initiated on 07/10/2025. LPA met with Interim Director Laura Salazar, toured the facility, took census, and discussed the following.

During the investigation, LPA made observations and conducted interviews with pertinent individuals.

It was alleged that staff spoke inappropriately in the presence of children. Further, it was reported that a staff member was overheard using profanity while talking to another staff member, and that the staff member was overheard using other words that should not be used around children.

Continued on LIC 9099-C.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Aaron Ross
LICENSING EVALUATOR NAME: Raymond Moorehead
LICENSING EVALUATOR SIGNATURE:

DATE: 09/02/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/02/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 09-CC-20250701143213
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE CC RO, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501
FACILITY NAME: FAITH LUTHERAN DAY CARE CENTER
FACILITY NUMBER: 360908889
VISIT DATE: 09/05/2025
NARRATIVE
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During the course of the investigation, LPA conducted an interview with the subject staff member. The subject staff member denied allegations of using profanity at the facility and in the presence of children in care. The subject staff member also stated that they do not use profanity in general.

Several pertinent staff member interviews were conducted, and none of the staff members disclosed hearing or witnessing the subject staff member using profanity or other inappropriate words in the presence of children.

However, information possibly corroborating the occurrence of the incident was obtained, but not substantial enough. It was stated that a staff member was made aware of the subject staff member's conversation that may have occurred in the presence of children.

Due to young age, children within the infant license were not able to be interviewed.

Overall, the Department received conflicting information throughout the course of the investigation.

This agency has investigated the complaint regarding the above allegation of Personal Rights. Based on the interviews conducted and information obtained during the investigation, the allegation is UNSUBSTANTIATED. A finding of unsubstantiated means that although the allegation may have happened, or is valid, there is not a preponderance of evidence to prove the alleged violation occurred.

No deficiencies were cited during today’s visit.

A notice of site visit was given and must remain posted for 30 days.

Failure to maintain posting as required will result in a civil penalty of $100.00.

Exit interview conducted and report was reviewed with Interim Director Laura Salazar.
SUPERVISORS NAME: Aaron Ross
LICENSING EVALUATOR NAME: Raymond Moorehead
LICENSING EVALUATOR SIGNATURE:

DATE: 09/02/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/02/2025
LIC9099 (FAS) - (06/04)
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