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13 | Licensing Program Analyst (LPA) Magda Malcore conducted an unannounced visit to the facility to deliver findings on the above allegation. LPA met with Program Director, Denise Parra who was informed of today’s visit. The investigation consisted of LPA record review, interviews with staff and residents.
Regarding the allegation, facility staff hit resident, LPA interviewed four (4) staff and five (5) residents. Staff interviews reveal they have never hit a resident, nor witnessed other staff hit a resident. Four (4) out of five (5) resident interviews reveal staff have not hit them, nor witnessed other staff a resident.
Based on evidence obtained during this investigation, the allegation above is Unsubstantiated; meaning that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur.
An exit interview was conducted with where this report was discussed. A copy of this report was provided with appeal rights to Program Director Parra at the conclusion of the visit
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