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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 360910509
Report Date: 11/02/2023
Date Signed: 11/03/2023 12:31:58 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
INLAND EMPIRE CHILD, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/10/2023 and conducted by Evaluator Rachel Zeron
PUBLIC
COMPLAINT CONTROL NUMBER: 09-CC-20230810085326
FACILITY NAME:CHILDTIME CHILDREN'S CENTERFACILITY NUMBER:
360910509
ADMINISTRATOR:CHARLENE BUNNELL-MCALISTERFACILITY TYPE:
830
ADDRESS:3656 RIVERSIDE DR.TELEPHONE:
(909) 591-9169
CITY:CHINOSTATE: CAZIP CODE:
91710
CAPACITY:32CENSUS: 16DATE:
11/02/2023
UNANNOUNCEDTIME BEGAN:
12:30 PM
MET WITH:Charlene Bunnell-McalisterTIME COMPLETED:
03:15 PM
ALLEGATION(S):
1
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9


Staff did not meet daycare child's needs
INVESTIGATION FINDINGS:
1
2
3
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5
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 Licensing Program Analyst (LPA) Rachel Zeron made an unannounced visit to the facility continue the investigation for a complaint that was filed on 08/10/2023. LPA met with Charlene Bunnell Mcalister. The following was alleged: Staff did not meet daycare child's needs. LPA reviewed records/documents, interviewed pertinent individuals and made direct observations. On this visit, Additional interviews were conducted and a tour of the facility was conducted.

On 08/10/2023, LPA made a subsequent unannounced visit to the facility to conduct interviews and deliver findings. Interviews revealed that Child #1(C1) had soiled their clothes multiple times on approximently 08/08/2023. Due to conflicting interviews with staff and other pertinant parties, LPA was unable to determine whether C1 was changed when diaper was soiled in a timely manner.

Therefore, due to conflicting information found throughout this investigation this agency may have happened, or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED at this time.
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Aaron RossTELEPHONE: (951)320-2023
LICENSING EVALUATOR NAME: Rachel ZeronTELEPHONE: (951) 782-4200
LICENSING EVALUATOR SIGNATURE:

DATE: 11/02/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/02/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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