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25 | Licensing Program Analyst, LaVette Farlow, (LPA) arrived at Rialto Assisted Living, unannounced to conduct a Case Management Visit for health and safety and conduct interviews for a complaint. This case management visit is in response to a Special Incident Report, (SIR) submitted to the Community Care Licensing Office on 02/01/2024. LPA was greeted by Med-Tech Rayleen Moya at the Med-Tech station and escorted to the library. LPA introduced self and stated purpose of the visit.
During today's visit, LPA conducted a health and safety check and conducted interviews with staff and clients.
No deficiencies were observed during this visit. An exit interview was conducted where this report was, reviewed, discussed and then provided to Administrator Tae Kim. |