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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 361880801
Report Date: 04/26/2023
Date Signed: 04/26/2023 12:03:41 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN BERNARDINO, 1650 SPRUCE ST STE 200 MS29-27
RIVERSIDE, CA 92507
This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/24/2023 and conducted by Evaluator Magda Malcore
PUBLIC
COMPLAINT CONTROL NUMBER: 56-AS-20230424105500
FACILITY NAME:JASMIN TERRACE AT YUCCA VALLEYFACILITY NUMBER:
361880801
ADMINISTRATOR:MICHAEL GARCIAFACILITY TYPE:
740
ADDRESS:55425 SANTA FE TRAILTELEPHONE:
(760) 365-0887
CITY:YUCCA VALLEYSTATE: CAZIP CODE:
92284
CAPACITY:85CENSUS: 75DATE:
04/26/2023
UNANNOUNCEDTIME BEGAN:
09:55 AM
MET WITH:Maria Carrillo Molina, Dietary Supervisor TIME COMPLETED:
12:05 PM
ALLEGATION(S):
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Staff do not ensure safe personal hygiene while in the kitchen
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Magda Malcore conducted a 10-Day complaint investigation at the facility. LPA Malcore met with Dietary Supervisor Maria Carrillo Molina an discussed the purpose of the visit. The investigation consisted of facility tour, interviews, obtaining and reviewing pertinent files and documents.

Regarding the allegation that staff do not ensure safe personal hygiene while in the kitchen, LPA toured the kitchen and observed all staff in the kitchen wearing mask, gloves, and hair nets. LPA did not observed any food left out and open. The kitchen was free of odors, kitchen counters and floors were clean. LPA reviewed staff files which reveal that staff is trained in safety protocals. Staff interviews deny that staff do not ensure safe personal hygiene while in the kitchen. Three (3) out of four (4) residents interviewed stated they have not witnessed staff not using safe personal hygiene while in the kitchen.



Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Karen ClemonsTELEPHONE: (951) 248-0349
LICENSING EVALUATOR NAME: Magda MalcoreTELEPHONE: 951-248-0316
LICENSING EVALUATOR SIGNATURE:

DATE: 04/26/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/26/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 56-AS-20230424105500
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN BERNARDINO, 1650 SPRUCE ST STE 200 MS29-27
RIVERSIDE, CA 92507
FACILITY NAME: JASMIN TERRACE AT YUCCA VALLEY
FACILITY NUMBER: 361880801
VISIT DATE: 04/26/2023
NARRATIVE
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Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore the allegation is Unsubstantiated. No deficiencies were cited at this time.
An exit interview was conducted where the report was discussed and a copy of this report with appeal rights was provided to the Maria Carrillo Molina at the conclusion of the visit.
SUPERVISOR'S NAME: Karen ClemonsTELEPHONE: (951) 248-0349
LICENSING EVALUATOR NAME: Magda MalcoreTELEPHONE: 951-248-0316
LICENSING EVALUATOR SIGNATURE:

DATE: 04/26/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/26/2023
LIC9099 (FAS) - (06/04)
Page: 2 of 2