361880893-5-13-2026-56-AS-KCLS-DU7PPY-20260518113017

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 361880893
Report Date: 05/13/2026
Date Signed: 05/13/2026 03:14:59 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1650 SPRUCE ST STE 200 MS29-27
, CA 92507

This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/11/2026 and conducted by Evaluator Javier Prieto

PUBLIC

COMPLAINT CONTROL NUMBER: 56-AS-20260511153233

FACILITY NAME:	MERIDIAN AT CHINO		FACILITY NUMBER:	361880893
ADMINISTRATOR:	ISABEL ENRIQUEZ		FACILITY TYPE:	740
ADDRESS:	11918 CENTRAL AVENUE		TELEPHONE:	(909) 548-2100
CITY:	CHINO	STATE: CA	ZIP CODE:	91710
CAPACITY:	156	CENSUS: 120	DATE:	05/13/2026
		UNANNOUNCED	TIME BEGAN:	01:05 PM
MET WITH:	Isabel Enriquez, Executive Director		TIME COMPLETED:	03:20 PM

ALLEGATION(S):

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Staff are storing inaccurate records for a resident in care.

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA) Javier Prieto arrive to the facility to conduct a complaint investigation regarding the above allegation. LPA Prieto met with Executive Director Enriquez and explained the elements of the complaint.

Allegation #1 - LPA Prieto reviewed resident #1 (R1) medical records to see that the medical records in question are updated an accurate per the R1. Medical Tech (S1) confirmed that updated documents were received by R1 and their medical representative and filed accordingly. Executive Director confirmed the receipt of such documents and obtained these documents for this investigation.

Based on the information obtained there is not enough evidence that staff are storing inaccurate records for a resident in care. Therefore, the allegation is deemed UNSUBSTANTIATED at this time. This report was signed by LPA Prieto and Executive Director Enriquez and a copy was left with the facility.

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Karen Clemons
LICENSING EVALUATOR NAME: Javier Prieto
LICENSING EVALUATOR SIGNATURE:	DATE: 05/13/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/13/2026

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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