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25 | Licensing Program Analyst (LPA), Stephanie Torres, contacted the facility via telephone to conduct an unannounced health and safety tele-inspection to address concerns relating to complaint # 18-AS-20200731095043. The LPA identified herself and discussed the purpose of the call with Executive Director (ED), Mandy Taylor. The LPA conducted resident interviews; no reports of concerns relating to neglect or care and supervision were received. No health and safety concerns were observed at time of visit. |