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25 | Licensing Program Analyst (LPA) Magda Malcore conducted an unannounced case management visit to the facility. LPA met with Aymboree Santos, Direct Support Provider and discussed the purpose of the visit.
During the visit, LPA Malcore requested client records for review, however client files are kept locked and staff present did not have access to the locked files. LPA Malcore called Administator, Darlene Simpson, and left a voicemail message. LPA will return at a later time to obtain pertinent documentation.
Based on LPA observations, a deficiency is being cited per Title 22, Division 6 of The California Code of Regulations.
An exit interview was conducted and copies of the licensing reports with appeal rights were provided to direct support staff, Santos at the conclusion of the visit. |