361881048-5-4-2026-56-AS-KCLS-DU7UUB-20260518155316

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 361881048
Report Date: 05/04/2026
Date Signed: 05/04/2026 11:32:40 AM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1650 SPRUCE ST STE 200 MS29-27
, CA 92507

This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/16/2026 and conducted by Evaluator Javier Prieto

PUBLIC

COMPLAINT CONTROL NUMBER: 56-AS-20260416143854

FACILITY NAME:	AQUA RIDGE OF MONTCLAIR		FACILITY NUMBER:	361881048
ADMINISTRATOR:	MONIQUE DEL JUNCO		FACILITY TYPE:	740
ADDRESS:	9631 MONTE VISTA AVE		TELEPHONE:	(909) 483-2782
CITY:	MONTCLAIR	STATE: CA	ZIP CODE:	91763
CAPACITY:	150	CENSUS: 88	DATE:	05/04/2026
		UNANNOUNCED	TIME BEGAN:	09:15 AM
MET WITH:	Marketing Director, Christian Barrera		TIME COMPLETED:	11:35 AM

ALLEGATION(S):

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Facility is in disrepair

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA) Javier Prieto arrived to the facility to conclude a complaint investigation regarding the above allegation. LPA Prieto met with Barrera and explained the elements of the complaint. LPA toured the Assisted Living area, dinning room, library and other common areas. LPA also toured the facility Memory Care Unit ward and found all to be clean, sanitary and in good repair. LPA did not observe any unsafe environmental conditions that may pose a risk to resident's safety.

Based on the information obtained there is not enough evidence that the facility is in disrepair. Therefore, the allegation is deemed UNSUBSTANTIATED at this time. This report signed by LPA Prieto and Mr Barrera and a copy was left with the facility.

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Karen Clemons
LICENSING EVALUATOR NAME: Javier Prieto
LICENSING EVALUATOR SIGNATURE:	DATE: 05/04/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/04/2026

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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