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25 | Licensing Program Analyst (LPA) Michelle Echeverria arrived at the facility unannounced to conduct a Case Management Visit. This case management visit is in response to a Special Incident Report (SIR) submitted to the Community Care Licensing Office on 09/20/23. LPA was greeted and met by Staff Julissa Saenz and Crystelle Saenz at the front door. LPA introduced self and stated purpose of the visit.
On 09/18/23 Staff (S1) and Staff (S2) discovered that Client (C1) had $7 in wallet after counting, when there should have been $201.00.
During today's visit, LPA met with Program Director in the office to discuss the incident and surrounding events. LPA did a health and safety check, interviewed clients and staff and reviewed records. During interviews, it was discovered that another similar incident had occurred on 05/13/23 where Client (C2) was missing $277.00. Client (C2) received $300.00 from family on 05/07/23 and (S3) verified it yet it was not recorded. LPA discovered through interviews and records review that the facility failed to safeguard the clients cash and maintain accurate records.
Deficiency was issued during this visit. An exit interview was conducted where this report LIC809, LIC809D and appeal rights were, reviewed, discussed and then provided to Program Director, Christina Diaz. |