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13 | Licensing Program Analysts (LPAs) Anna Bueno and Bianca Wolcott conducted an unannounced visit to this facility for the purpose of initiating the investigation of and delivering findings for the above allegations. LPAs met with licensee Rawan Ghareb who was advised of the purpose of visit. The investigation consisted of records review and interviews with relevant parties.
The allegations is Staff made inappropriate comments towards resident. LPAs reviewed records showing Resident's documented behavior of making false statements. Interview with Staff denied that speaking inappropriately to Resident. Interview with Resident made no mention of Staff using inappropriate language towards Resident.
Based on the information available during this investigation, the Department has found the complaint allegation is unsubstantiated. Although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred. No deficiencies were cited during this visit. An exit interview was conducted where this report was discussed and provided to Licensee. |