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Department of
SOCIAL SERVICES

Community Care Licensing


FACILITY EVALUATION REPORT

Facility Number: 361881188
Report Date: 01/09/2025
Date Signed: 01/09/2025 02:43:23 PM

Document Has Been Signed on 01/09/2025 02:43 PM - It Cannot Be Edited

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1650 SPRUCE ST STE 200 MS29-27
, CA 92507
FACILITY NAME:SPOELSTRA LLC DBA VOICE - REDLANDFACILITY NUMBER:
361881188
ADMINISTRATOR/
DIRECTOR:
YANES, TONIFACILITY TYPE:
775
ADDRESS:461 TENNESSEE ST STE R.TELEPHONE:
(909) 307-1600
CITY:REDLANDSSTATE: CAZIP CODE:
92373
CAPACITY: 60CENSUS: 43DATE:
01/09/2025
TYPE OF VISIT:Required - 1 YearUNANNOUNCEDTIME VISIT/
INSPECTION BEGAN:
12:32 PM
MET WITH:Toni Yabes- Andminstrator TIME VISIT/
INSPECTION COMPLETED:
03:00 PM
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Licensing Program Analyst (LPA) Bernadette Allen conducted an unannounced visit to the facility to conduct a required annual inspection. LPA met with Toni Yanes, Program Director, and discussed the purpose of the visit.

The facility is an Adult Day Program and certified vendor for Inland Regional Center (IRC). The facility has a license capacity of 60 with a current census of 43 clients. The facility is operating within the capacity approved by Community Care Licensing (CCL).

LPA conducted an overall inspection, which included, but was not limited to the following:
The facility passageways are clear and free of obstructions. The facility has (4) areas designated for client activities and recreation. The facility does provide snacks for the clients. The facility has sufficient lighting and furniture appeared to be in good repair.

The clients rest areas and bathrooms were clean and odor free. The hot water temperature in the bathrooms are maintained at 105-120 degrees F. The facility is equipped with carbon monoxide detectors and telephone service. The facility has posted in a common area personal rights, facility license, evacuation points sketch and emergency telephone numbers. The cleaning supplies and other toxic items were kept locked and inaccessible to clients in care. Client medications are centrally stored and kept in a locked cabinet in changing room. The medication for the clients appeared to be dispensed as prescribed by their physician.

Facility has a designated storage space for client and staff files. The facility's last fire drill was conducted on 1/24/24. LPA reviewed three (3) clients files for admission agreements, updated physician reports, and needs and services plans. LPA also reviewed four(4) staff files for First Aid/CPR certification, criminal record clearance, training's, and health screenings.

An exit interview was conducted, and this report was discussed and provided to Toni Yanes, Program Director at the conclusion of the visit with appeal rights.

SUPERVISORS NAME: Karen Clemons
LICENSING EVALUATOR NAME: Bernadette Allen
LICENSING EVALUATOR SIGNATURE: DATE: 01/09/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE: DATE: 01/09/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC809 (FAS) - (06/04)
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