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25 | Enforcement Analysts (EA), Jane Cong-Huyen, with the Home Care Services Branch (HCSB) conducted an onsite inspection for the purpose of a 2 year required visit. The EA met with HCO representative, Shawnell West. The EA observed the posting of the license and operating business hours. Business operating hours are from 9am-5pm, Monday thru Friday.
During the inspection, the EA reviewed personnel records for licensee, staff and Home Care Aides including fingerprint status, registry status, Tuberculosis (TB), and required training. The HCO’s business records including document for designee in the absence of the licensee and insurance, bond and worker's comp requirements were also reviewed during the visit.
EA Cong-Huyen found the HCO in compliance and no deficiencies were cited. An exit interview was conducted, a copy of this report (HCS809), was provided to the HCO representative, Shawnell West, via email. |