<meta name="robots" content="noindex">
Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 364700065
Report Date: 06/24/2024
Date Signed: 09/03/2024 04:03:17 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
HOME CARE SERVICES, 744 P STREET, MS 09-14-90
SACRAMENTO, CA 95814
This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/30/2023 and conducted by Evaluator Gabriella Chavez
PUBLIC
COMPLAINT CONTROL NUMBER: 47-HC-20230130122455
FACILITY NAME:LIVING ROOM - SENIOR HOME CARE, THEFACILITY NUMBER:
364700065
ADMINISTRATOR:DONNA MCCOINFACILITY TYPE:
300
ADDRESS:9828 VALLE VISTA ROADTELEPHONE:
(760) 983-5909
CITY:PHELANSTATE: CAZIP CODE:
92371
CAPACITY:CENSUS: DATE:
06/24/2024
UNANNOUNCEDTIME BEGAN:
01:15 PM
MET WITH:Sondra CradduckTIME COMPLETED:
02:15 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Financial Abuse
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
Staff Services Analyst (SSA) Gabriella Chavez spoke with Sondra Cradduck, Licensee, of The Living Room- Senior Home Care to discuss the above allegation.

SSA Chavez, spoke with Licensee, Sondra Cradduck, on 6.24.24 over the phone and conducted an interview.Cradduck denied any financial abuse by self or any employed home care aides.Cradduck was forthcoming and cooperative throughout the investigation process. Cradduck submitted a copy of the client contract that requested by SSA Chavez for review. Due to the information gathered and relationship between the client and Licensee there is not tangible proof that financial abuse occurred. Financial abuse was never reported to Law Enforcement/Adult Protective Services (APS).

Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore the allegation is unsubstantiated.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Cynthia Tibbetts
LICENSING EVALUATOR NAME: Gabriella Chavez
LICENSING EVALUATOR SIGNATURE:

DATE: 08/12/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/03/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 1