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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 364807987
Report Date: 01/09/2023
Date Signed: 01/09/2023 11:01:13 AM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
PALMDALE CHILD CARE, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551
This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/18/2022 and conducted by Evaluator Kendal Zirbes
PUBLIC
COMPLAINT CONTROL NUMBER: 12-CC-20221018122859
FACILITY NAME:SBCUSD-BRADLEY PRESCHOOLFACILITY NUMBER:
364807987
ADMINISTRATOR:AMY COKERFACILITY TYPE:
850
ADDRESS:1300 VALENCIA AVENUETELEPHONE:
(909) 388-6317
CITY:SAN BERNARDINOSTATE: CAZIP CODE:
92404
CAPACITY:36CENSUS: 12DATE:
01/09/2023
UNANNOUNCEDTIME BEGAN:
09:20 AM
MET WITH:Facility Representative, Emily Aguuilar TIME COMPLETED:
11:10 AM
ALLEGATION(S):
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9
Staff yelled at children in care
Staff did not accord children dignity in their relationship with staff and other persons.
INVESTIGATION FINDINGS:
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On January 9, 2023 Licensing Program Analyst (LPA) Zirbes conducted a complaint inspection to SBCUSD-Bradley Preschool to deliver the findings for the above complaint allegations. LPA disclosed the purpose of the inspection and was granted entry by facility representative Emily Aguilar. LPA observed 12 children being cared for by one teacher and two aides. The investigation consisted of interviews with staff, children, parents, and a review of documents.
The Department received an allegation alleging staff 1 (S1) yelled at the children in care. S1 denied yelling at the children and denied other staff members have yelled at the children in care. S1 confirmed using a loud voice when speaking with the children and confirmed that due to the dynamics of the classroom the atmosphere is louder. According to the information received S1 utilized a “firm”, “raised” and “stern” voice with the children in care, describing S1’s interactions with the children as “screaming” and “yelling” daily in children’s faces.

Please see Complaint Investigation Report LIC9099C for additional information.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Lady King
LICENSING EVALUATOR NAME: Kendal Zirbes
LICENSING EVALUATOR SIGNATURE:

DATE: 01/09/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/09/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 5
Control Number 12-CC-20221018122859
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
PALMDALE CHILD CARE, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551
FACILITY NAME: SBCUSD-BRADLEY PRESCHOOL
FACILITY NUMBER: 364807987
VISIT DATE: 01/09/2023
NARRATIVE
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The Department received a second allegation alleging that S1 shamed multiple children in the classroom. S1 denied the allegation, stating inappropriate behavior of a child is acknowledged and then the classroom moves on. According to the information received, a child was shamed when the other children in the classroom pointed out the mistake the child had made under the direction of S1. All interviewed witnesses confirmed children were being shamed in S1’s classroom when S1 would have the whole class tell the child their behavior was wrong. Over the course of the investigation, CCL learned that Child 1 (C1) and Child 2 (C2) were left in soiled clothing after having potty accidents at school under the direction of S1. The investigation revealed C1 was ill the morning of the incident and the facility choose to accept C1 into care with notification from the parent of the child’s illness.

Based on the information obtained, the above allegations are deemed Substantiated. A finding of substantiated means that preponderance of the evidence to prove that the allegations are valid. The facility has been cited Type B citations for Personal Rights violations. Please see LIC 9099D.



An exit interview was conducted, and a copy of this report was read and provided to the facility representative Emily Aguilar on this date, along with a copy of the appeal rights, Notice of Site visit was given and must remain posted for 30 days.
SUPERVISORS NAME: Lady King
LICENSING EVALUATOR NAME: Kendal Zirbes
LICENSING EVALUATOR SIGNATURE:

DATE: 01/09/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/09/2023
LIC9099 (FAS) - (06/04)
Page: 2 of 5
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
PALMDALE CHILD CARE, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551
This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/18/2022 and conducted by Evaluator Kendal Zirbes
PUBLIC
COMPLAINT CONTROL NUMBER: 12-CC-20221018122859

FACILITY NAME:SBCUSD-BRADLEY PRESCHOOLFACILITY NUMBER:
364807987
ADMINISTRATOR:AMY COKERFACILITY TYPE:
850
ADDRESS:1300 VALENCIA AVENUETELEPHONE:
(909) 388-6317
CITY:SAN BERNARDINOSTATE: CAZIP CODE:
92404
CAPACITY:36CENSUS: 12DATE:
01/09/2023
UNANNOUNCEDTIME BEGAN:
09:20 AM
MET WITH:Facility Representative Emily AguilarTIME COMPLETED:
11:10 AM
ALLEGATION(S):
1
2
3
4
5
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7
8
9
Staff inappropriately disciplined children
INVESTIGATION FINDINGS:
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On January 9, 2023, Licensing Program Analyst (LPA) Zirbes conducted a complaint inspection to SBCUSD-Bradley Preschool to deliver the finding for the above complaint allegation. LPA met with facility representative Emily Aguilar.
The Department received information that staff 1 (S1) has a whiteboard posted in the classroom which lists the names of children who are not allowed to utilize certain play areas of the classroom due to inappropriate behavior. The information received further stated that children were not allowed water if certain behaviors are exhibited. S1 denied that any child is denied water. S1 and witnesses stated if “no water” was written on the whiteboard this meant the child could not utilize the water table. According to S1, an area may be closed for the safety of the children, or if the children exhibit behavior such as failing to clean up the area. S1 stated if an area is closed, the reason why is discussed with the children. Child interviews did not report inappropriate discipline.

Please see Complaint Investigation Report LIC9099C for additional information.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Lady King
LICENSING EVALUATOR NAME: Kendal Zirbes
LICENSING EVALUATOR SIGNATURE:

DATE: 01/09/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/09/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 4 of 5
Control Number 12-CC-20221018122859
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
PALMDALE CHILD CARE, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551
FACILITY NAME: SBCUSD-BRADLEY PRESCHOOL
FACILITY NUMBER: 364807987
VISIT DATE: 01/09/2023
NARRATIVE
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Based on the information obtained during interviews and the documentation reviewed, it is determined that S1 may or may not have inappropriately disciplined children. Therefore, the allegation is unsubstantiated at this time. Although the allegation may have happened or are valid, there is not a preponderance of the evidence to prove that the alleged violation occurred.

An exit interview was conducted, and a copy of this report was read and provided to the Facility representative, Emily Aguilar on this date, along with a copy of the appeal rights, and the Notice of Site visit was given and must remain posted for 30 days.

SUPERVISORS NAME: Lady King
LICENSING EVALUATOR NAME: Kendal Zirbes
LICENSING EVALUATOR SIGNATURE:

DATE: 01/09/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/09/2023
LIC9099 (FAS) - (06/04)
Page: 5 of 5
Control Number 12-CC-20221018122859
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
PALMDALE CHILD CARE, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551

FACILITY NAME: SBCUSD-BRADLEY PRESCHOOL
FACILITY NUMBER: 364807987
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 01/09/2023
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
02/08/2023
Section Cited
CCR
101223(a)(1)
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101223 (a)(1) Personal Rights: To be accorded dignity in his/her personal relationships with staff and other persons. This requirement was not met as evidenced by:
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Per Facility Representative, the Administration will submit a plan of correction to the Department within 24 hours.
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S1 did not accord the children dignity when S1 yelled at the children in care on multiple occasions. This poses a potential risk to the health, safety, or personal rights of the children in care.
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Type B
02/08/2023
Section Cited
CCR
101223(a)(3)
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101223 (a)(3) Personal Rights: To be free from…humiliation...other actions…interference with functions of daily living including eating, sleeping or toileting…functioning. This requirement was not met as evidenced by: Children were shamed for not paying attention, hitting others, and for having a potty accident.
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Per Facility Representative, the Administration will submit a plan of correction to the Department within 24 hours.
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S1 humiliated/shamed the children in care when S1 had the class single out a specific child and tell the child their behavior was wrong. In addition, C1 and C2 were left in soiled clothing while under the supervision of S1. This poses a potential risk to the health, safety, or personal rights of the children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Lady King
LICENSING EVALUATOR NAME: Kendal Zirbes
LICENSING EVALUATOR SIGNATURE:

DATE: 01/09/2023
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/09/2023
LIC9099 (FAS) - (06/04)
Page: 3 of 5