<meta name="robots" content="noindex">
Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 364808908
Report Date: 03/25/2022
Date Signed: 03/25/2022 07:01:50 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/03/2022 and conducted by Evaluator Diana Brasel
PUBLIC
COMPLAINT CONTROL NUMBER: 09-CC-20220203124916
FACILITY NAME:KINDERCARE LEARNING CENTERFACILITY NUMBER:
364808908
ADMINISTRATOR:BOYCHUK, MILLIEFACILITY TYPE:
850
ADDRESS:13523 BASELINETELEPHONE:
(909) 463-6598
CITY:FONTANASTATE: CAZIP CODE:
92336
CAPACITY:112CENSUS: 4DATE:
03/25/2022
UNANNOUNCEDTIME BEGAN:
06:00 PM
MET WITH:Director Millie BoychukTIME COMPLETED:
06:30 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Staff did not notify authorized representative of daycare child's fever of 103
Staff did not allow parent to take daycare child's belongings.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On the above noted date, Licensing Program Analyst (LPA) Diana Brasel conducted an unannounced visit to deliver the concluded findings for the above allegations. LPA Diana Brasel conducted an initial visit on 02/09/22, at which time a tour of the facility was conducted, interviews were conducted, records reviewed, and documents were gathered. The following information has been obtained.

1. It was alleged that “staff did not notify authorized representative of daycare child's fever of 103".
Multiple interviews were conducted on the initial visit, the information provided is that any child with a fever of 99.5 a courtesy call will be placed to parent/authorized representative, if the fever reaches 100.4 parent is called for pick up. The alleged allegation was denied.
2. It was alleged that "staff did not allow parent to take daycare child's belongings.
Multiple interviews were conducted, the information provided is that if a parent asks for a child's belongings they would be provided to the parent. The alleged allegation was denied.
-Continued on LIC 9099C-
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Gilbert Sena
LICENSING EVALUATOR NAME: Diana Brasel
LICENSING EVALUATOR SIGNATURE:

DATE: 03/25/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/25/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 4
Control Number 09-CC-20220203124916
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501
FACILITY NAME: KINDERCARE LEARNING CENTER
FACILITY NUMBER: 364808908
VISIT DATE: 03/25/2022
NARRATIVE
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
During this investigation, conflicting information was received regarding the allegations that are in question. Based upon the information gathered throughout the investigation process, there is not a preponderance of evidence to corroborate the allegations.

The Department has investigated the above allegations and although they may have happened or been valid, there is not a preponderance of the evidence to prove that the alleged violations occurred, the Department’s finding is that these allegations are unsubstantiated.

An exit interview was conducted.
LPA Brasel provided a copy of this report, appeal rights and Notice of Site visit on this date.
A copy of this report shall be made available to the public upon request for three years.
SUPERVISORS NAME: Gilbert Sena
LICENSING EVALUATOR NAME: Diana Brasel
LICENSING EVALUATOR SIGNATURE:

DATE: 03/25/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/25/2022
LIC9099 (FAS) - (06/04)
Page: 2 of 4