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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 364812413
Report Date: 04/03/2023
Date Signed: 04/03/2023 04:27:08 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/01/2023 and conducted by Evaluator Blanca Ruiz-Silva
PUBLIC
COMPLAINT CONTROL NUMBER: 09-CC-20230201174844
FACILITY NAME:RAMOS FAMILY CHILD CAREFACILITY NUMBER:
364812413
ADMINISTRATOR:RAMOS, TERESAFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(951) 532-0651
CITY:MONTCLAIRSTATE: CAZIP CODE:
91763
CAPACITY:14CENSUS: 1DATE:
04/03/2023
UNANNOUNCEDTIME BEGAN:
12:20 PM
MET WITH:Teresa RamosTIME COMPLETED:
05:20 PM
ALLEGATION(S):
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Licensee is not properly securing children in an appropriate restraint system while transporting in a vehicle.
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Blanca Ruiz arrived at the facility to conclude an investigation into the above allegation, prior inspections were made on 02/06/23 and 03/08/23. LPA met with licensee, Teresa Ramos. This inspection was conducted in Spanish per Licensee's request. Interviews were conducted with relevant parties and facility records were reviewed during the investigation process. It was alleged that licensee is not properly securing children in an appropriate restrain system while transporting in a vehicle(s).
Information and documentation collected during the course of the investigation revealed that a child(ren) younger than 8 years old has/have been observed by multiple witnesses in the licensee's vehicle without a car seat or booster seat moving around in the back seat while the licensee's vehicle is in motion and/or parked outside school grounds.

A random group of children who attend the facility and/or are transported on daily basis to different schools were also interviewed and confirm understanding the importance to be buckled up in the licensee's vehicle but denied having a car seat or a booster in spite of their age.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Aaron Ross
LICENSING EVALUATOR NAME: Blanca Ruiz-Silva
LICENSING EVALUATOR SIGNATURE:

DATE: 04/03/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/03/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 09-CC-20230201174844
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501
FACILITY NAME: RAMOS FAMILY CHILD CARE
FACILITY NUMBER: 364812413
VISIT DATE: 04/03/2023
NARRATIVE
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During LPAs inspection only one car seat was observed in the vehicle but she transports more than 3 children at one time that required . As per California Law Requires:
Children age 8 or older, or 4'9'' or taller may use the vehicle seat belt if it fits properly with the lap belt low on the hips touching the upper thighs, and the shoulder belt crossing the center of the chest if children are not tall enough for proper belt fit, they must ride in a booster or car seat.

Child(ren) interviewed revealed that they are all bucking themselves without the assistance of the licensee. Children are transported in a facility van and/or car.


Based on documentation received, and information obtained during interviews conducted, the preponderance of evidence standard has met.  The above allegation is SUBSTANTIATED

SEE LIC 9099-D for the deficiencies cited

Exit interview conducted and report was reviewed with licensee, Teresa Ramos. A Notice of Site Visit and Type A Deficiency was given and must remain posted on, or immediately adjacent to the interior of the main door for 30 days. Appeal Rights discussed and given to facility representative, along with a copy of this report and LIC 9224 was given to the licensee or facility representative. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.

Upon receipt, licensee shall post and provide copies of this licensing report to parents/guardians of children in care at the facility and to parents/guardians of children newly enrolled at the facility for the next 12 months.
SUPERVISORS NAME: Aaron Ross
LICENSING EVALUATOR NAME: Blanca Ruiz-Silva
LICENSING EVALUATOR SIGNATURE:

DATE: 04/03/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/03/2023
LIC9099 (FAS) - (06/04)
Page: 3 of 3
Citations on this Visit Report are Under Appeal!

Control Number 09-CC-20230201174844
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501

FACILITY NAME: RAMOS FAMILY CHILD CARE
FACILITY NUMBER: 364812413
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 04/03/2023
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Under Appeal
Type A
04/04/2023
Section Cited
CCR
102417(k)
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102417(k) Operation of a Family Child Care Home All vehicle occupants must be secured in an appropriate restraint system.
This requirement was not met as evidenced by: Information and documentation collected during the course of the investigation revealed that a child(ren) younger than 8 years old has/have being observed
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Licensee agree to cease practice and to provide transportation schedule and documentation to match the number of car seats and boosters to safely transport children in care. During this inspection, LPA observed 2 additional car seats and 3 boosters.
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 by multiple witnesses in the licensee's vehicle without a car seat or booster seat moving around in the back seat while the licensee's vehicle is in motion and/or park outside school grounds. "This is an immediate Health and Safety risk for the children".
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Aaron Ross
LICENSING EVALUATOR NAME: Blanca Ruiz-Silva
LICENSING EVALUATOR SIGNATURE:

DATE: 04/03/2023
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/03/2023
LIC9099 (FAS) - (06/04)
Page: 2 of 3