<meta name="robots" content="noindex">
Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 364815649
Report Date: 11/07/2025
Date Signed: 11/07/2025 11:03:26 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE CC RO, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/06/2025 and conducted by Evaluator Elyse Jones
PUBLIC
COMPLAINT CONTROL NUMBER: 09-CC-20251006140618
FACILITY NAME:CROSSPOINT CHILDREN'S CENTERFACILITY NUMBER:
364815649
ADMINISTRATOR:LINDA MOGKFACILITY TYPE:
850
ADDRESS:6950 EDISON AVENUETELEPHONE:
(909) 902-1154
CITY:CHINOSTATE: CAZIP CODE:
91710
CAPACITY:200CENSUS: 130DATE:
11/07/2025
UNANNOUNCEDTIME BEGAN:
08:46 AM
MET WITH:Linda Mogk, DirectorTIME COMPLETED:
11:13 AM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Staff are mistreating a daycare child
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On November 7, 2025 Licensing Program Analyst (LPA) Elyse Jones arrived at the facility to complete and deliver findings for a complaint. LPA conducted a tour and census were taken. During the investigation interviews were conducted with pertinent parties.

On October 6, 2025 a complaint was received alleging staff are mistreating a daycare child(ren). It was noted, a child was forced to sit alone near a back door and stand against a wall. During the investigation, a sample of staff and a sample of children were interviewed. It was disclosed if a child is having a challening time following the class routine, they will be reminded of the classroom expectations and shadowed by a co teacher. If the challenges persist the children will be redirected twice to join a different activity table which includes sensory tables near the back door, find a new toy or play in a different area of their choice which could include the classroom library near the back door.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Aaron Ross
LICENSING EVALUATOR NAME: Elyse Jones
LICENSING EVALUATOR SIGNATURE:

DATE: 11/07/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/07/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 4
Control Number 09-CC-20251006140618
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE CC RO, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501
FACILITY NAME: CROSSPOINT CHILDREN'S CENTER
FACILITY NUMBER: 364815649
VISIT DATE: 11/07/2025
NARRATIVE
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
When those options are exhausted the staff will have the child sit in the "Thinking Chair" for approximately three or four minutes depending on their age. Redirection is not intended to be used as a form of punishment. Staff working with the children denied mistreating children. Additional pertinent parties did not disclose any information to corroborate the allegation.

This agency has investigated the complaint. Based on the interviews conducted with pertinent parties the allegations are UNSUBSTANTIATED. A finding that the allegation is unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the allegation occurred.

No deficiencies cited at this time.

A notice of site visit was given and must remain posted on, or immediately adjacent to, the interior side of the main door for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.

Exit interview was conducted and a copy of this report provided to Linda Mogk, Director.
SUPERVISORS NAME: Aaron Ross
LICENSING EVALUATOR NAME: Elyse Jones
LICENSING EVALUATOR SIGNATURE:

DATE: 11/07/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/07/2025
LIC9099 (FAS) - (06/04)
Page: 4 of 4