<meta name="robots" content="noindex">
Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 364815886
Report Date: 02/04/2026
Date Signed: 02/04/2026 10:44:41 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE CC RO, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/18/2025 and conducted by Evaluator Aman Lama
PUBLIC
COMPLAINT CONTROL NUMBER: 09-CC-20251118230727
FACILITY NAME:SMITH FAMILY CHILD CAREFACILITY NUMBER:
364815886
ADMINISTRATOR:SMITH, CAMARAFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(909) 466-7889
CITY:RANCHO CUCAMONGASTATE: CAZIP CODE:
91701
CAPACITY:14CENSUS: 10DATE:
02/04/2026
UNANNOUNCEDTIME BEGAN:
10:00 AM
MET WITH:Camara Smith, licenseeTIME COMPLETED:
11:05 AM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Licensee hit minor in care.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
Licensing Program Analyst (LPA) Aman Lama arrived at the facility to conclude a complaint investigation regarding the above allegation received by the department on 11/18/2025. A previous inspection was conducted on 11/21/2025 as part of this investigation. LPA was granted access to the facility by licensees assistant. LPA discussed the purpose of today’s inspection, toured the facility, took census and then met with the licensee, Camara Smith to further discuss the complaint allegation and to deliver findings.

During the investigation, LPA made observations and conducted interviews with pertinent parties. It was alleged that the licensee hit a minor in care.

The following information was collected during the investigation:

SEE LIC9099C…………
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Gilbert Sena
LICENSING EVALUATOR NAME: Aman Lama
LICENSING EVALUATOR SIGNATURE:

DATE: 02/04/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/04/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 09-CC-20251118230727
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE CC RO, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501
FACILITY NAME: SMITH FAMILY CHILD CARE
FACILITY NUMBER: 364815886
VISIT DATE: 02/04/2026
NARRATIVE
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
It was alleged that the licensee engaged in child abuse involving multiple children, including: hitting, spanking, and hair pulling. During interviews with relevant parties, it was reported that children are placed in time-out when they do not follow directions; however, no information was provided to support allegations of hitting, spanking, or hair pulling.

LPA was unable to interview one of the alleged victims, as the individual is a minor and permission from an authorized representative was not obtained.

Due to conflicting information and insufficient evidence obtained during interviews, LPA was unable to substantiate or refute the allegation. Therefore, the allegation is determined to be UNSUBSTANTIATED. A finding of unsubstantiated indicates that, while the allegation may have occurred or could be valid, there is not a preponderance of evidence to confirm that the alleged incident occurred.

An exit interview was conducted with the licensee, Camara Smith. Appeal rights were discussed and issued, and a copy of this report was provided. A Notice of Site Visit (LIC 9213) was also issued. The Notice of Site Visit must be posted in an area accessible to parents/guardians at the facility entrance and exit and must remain posted for 30 days during the facility’s hours of operation following the site visit. Failure to comply with posting requirements may result in a civil penalty of $100.00.

A copy of this report must be made available for review for the next three years.

SUPERVISORS NAME: Gilbert Sena
LICENSING EVALUATOR NAME: Aman Lama
LICENSING EVALUATOR SIGNATURE:

DATE: 02/04/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/04/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 2