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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 364816515
Report Date: 11/18/2021
Date Signed: 11/18/2021 12:38:32 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/08/2021 and conducted by Evaluator Patricia Berry
PUBLIC
COMPLAINT CONTROL NUMBER: 09-CC-20211108120338
FACILITY NAME:WEE CARE LEARNING CENTERFACILITY NUMBER:
364816515
ADMINISTRATOR:PAVITHRA WEERASINGHEFACILITY TYPE:
850
ADDRESS:3876 LYTLE CREEK LOOPTELEPHONE:
(909) 923-5407
CITY:ONTARIOSTATE: CAZIP CODE:
91761
CAPACITY:52CENSUS: 22DATE:
11/18/2021
UNANNOUNCEDTIME BEGAN:
11:15 AM
MET WITH:Maria Ricco/DirectorTIME COMPLETED:
01:01 PM
ALLEGATION(S):
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Out of Ratio
INVESTIGATION FINDINGS:
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On 11/18/2021 at 11:15 am, Licensing Program Analyst (LPA) Patricia Berry conducted a subsequent complaint investigation to deliver final findings and to interview children. LPA was granted access into the facility, toured facility and took census and met with director.

Out of Ratio
It was alleged in the afternoon on 11/03/21, while on the playground, 19 preschool children were left alone with one staff member while another staff member left the playground to wash a child’s hands. During the investigation, LPA interviewed staff, and interviewed children.

(Cont on 9099C)
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Gilbert Sena
LICENSING EVALUATOR NAME: Patricia Berry
LICENSING EVALUATOR SIGNATURE:

DATE: 11/18/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/18/2021
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 4
Control Number 09-CC-20211108120338
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501
FACILITY NAME: WEE CARE LEARNING CENTER
FACILITY NUMBER: 364816515
VISIT DATE: 11/18/2021
NARRATIVE
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During staff interviews, staff stated they are never out of ratio. Staff stated if a child needs to wash their hands or go to the bathroom, staff will open the door to the classroom, stand at the door, not leaving the playground, and observe the child. Staff stated if a child needs help in the bathroom; staff will ask for backup from another teacher or the director.

During children interviews, children stated they will ask to go to the bathroom, the teacher will open the door to the classroom, stand at the door, not leaving the playground and observe the child in the bathroom and also the children on the playground.

While touring the facility, LPA observed the teacher can observe the child while in the bathroom or washing hands; while still being able to observe the children on the playground.

Based on interviews and LPA’s own observation, LPA is unable to determine if the facility was out of ratio; therefore, the allegation of out of ratio is unsubstantiated



Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED.

Exit interview conducted with director, report, appeal rights and Notice of Site Visit provided.

LPA observed director post Notice of Site Visit.

SUPERVISORS NAME: Gilbert Sena
LICENSING EVALUATOR NAME: Patricia Berry
LICENSING EVALUATOR SIGNATURE:

DATE: 11/18/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/18/2021
LIC9099 (FAS) - (06/04)
Page: 2 of 4