<meta name="robots" content="noindex">
Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 364842426
Report Date: 09/17/2025
Date Signed: 09/17/2025 10:23:24 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
PALMDALE CC RO, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/20/2025 and conducted by Evaluator Crystal Ali
COMPLAINT CONTROL NUMBER: 12-CC-20250320154819
FACILITY NAME:MILAVEC FAMILY CHILD CAREFACILITY NUMBER:
364842426
ADMINISTRATOR:MILAVEC, SERAFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(760) 780-3573
CITY:VICTORVILLESTATE: CAZIP CODE:
92395
CAPACITY:14CENSUS: 2DATE:
09/17/2025
UNANNOUNCEDTIME BEGAN:
10:06 AM
MET WITH:Sera Milavec, LicenseeTIME COMPLETED:
10:30 AM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Allegation #1:Neglect/Lack of Supervision: Provider does not provide adequate supervision resulting in day care child sustaining an injuries/fracture.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On 9/17/25, Licensing Program Analyst (LPA) Crystal Ali met with the licensee to deliver the findings on the investigation into the above allegations. Upon arrival, LPA observed two infants in care, Licensee, and Licensee father-in-law were present.
The investigation was conducted by the Community Care Licensing Investigations Bureau, Investigator Shawniece Poinsette. The investigation consisted of interviews with the licensee, children, and other relevant parties. The investigation revealed inconsistent statements with allegation #1 that provider does not provide adequate supervision resulting in day care child sustaining an injuries/fracture. After relevant complaint parties were interviewed with IB investigator, they determined there was no substantial evidence disclosed related to the allegation. The allegation could not be corroborated. Therefore, the allegations have been found unsubstantiated.
A finding that the complaint is unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged allegation occurred.
An exit interview was conducted, the report was read, and a copy of this report was left with the Licensee with notice of the site visit and appeal rights.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Claretta Yates
LICENSING EVALUATOR NAME: Crystal Ali
LICENSING EVALUATOR SIGNATURE:

DATE: 09/17/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/17/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 1