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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 364842493
Report Date: 05/24/2022
Date Signed: 05/24/2022 02:53:28 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/11/2022 and conducted by Evaluator Justin Giese
PUBLIC
COMPLAINT CONTROL NUMBER: 09-CC-20220511152909
FACILITY NAME:FOSTER FAMILY CHILD CAREFACILITY NUMBER:
364842493
ADMINISTRATOR:FOSTER, LOLAFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(562) 616-2431
CITY:RIALTOSTATE: CAZIP CODE:
92376
CAPACITY:14CENSUS: DATE:
05/24/2022
UNANNOUNCEDTIME BEGAN:
10:00 AM
MET WITH:TIME COMPLETED:
03:15 PM
ALLEGATION(S):
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Licensee does not use car seats for daycare children when traveling
Licensee slaps daycare children
INVESTIGATION FINDINGS:
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On 05/24/2022 at time listed above Licensing Program Analyst (LPA) Justin Giese made an unannounced visit to the facility for the purpose of concluding a complaint investigation. LPA met with Licensee, Lola Foster regarding the above allegations, which were received on 05/18/2022.

The following was alleged: Licensee does not use car seats for daycare children when traveling
Licensee slaps daycare children. LPA obtained further details regarding the above allegations prior to making contact with the facility.

On 05/18/2022, LPA Giese made an unannounced visit to the facility, for the purpose of investigating the above listed allegations. During visit, LPA interviewed Licensee, facility staff and made direct observations of the facility and children in care. LPA recorded conflicting statements from individuals interviewed from what is being alleged.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Gilbert Sena
LICENSING EVALUATOR NAME: Justin Giese
LICENSING EVALUATOR SIGNATURE:

DATE: 05/24/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/24/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 09-CC-20220511152909
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501
FACILITY NAME: FOSTER FAMILY CHILD CARE
FACILITY NUMBER: 364842493
VISIT DATE: 05/24/2022
NARRATIVE
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Licensee and staff both deny that the facility does not use car seats for day care children while traveling. Statements corroborate the facility does on occasion transport children and that appropriate car seats are always used. At time of visit LPA observed 5 children in care. In addition, LPA observed a car seat fit for an infant as well as 4 additional booster/car seats. Licensee stated that not all the children would be transported as 2 of the children were siblings and they were dropped off by their parents/guardians and would be picked up. Licensee stated children would be dropped off later in the evening utilizing their staff’s van and car seats available.

In regard to Licensee slaps daycare children, Licensee and Staff both deny that children are slapped at the facility. Statements made corroborate that the facility utilizes verbal redirection when necessary. If children are misbehaving, they will be separated from others for a brief time, 3-5 minutes and spoken too about their behavior before they can rejoin the rest of the children. LPA was unable to interview the children in care due to their ages and ability to speak and answer questions.

There was conflicting information received during the investigation from what was alleged. This agency has investigated the complaint alleging Licensee does not use car seats for daycare children when traveling and Licensee slaps daycare children. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED.

A NOTICE OF SITE VISIT WAS GIVEN. DIRECTOR WAS INSTRUCTED TO POSTED IT IN A PROMINENT LOCATION AT THE FACILITY. THE DIRECTOR UNDERSTANDS THAT IT MUST REMAIN POSTED FOR THE NEXT 30 DAYS.

An exit interview was conducted, A copy of this report and appeal rights were given to the Licensee during this inspection on 05/24/2022

SUPERVISORS NAME: Gilbert Sena
LICENSING EVALUATOR NAME: Justin Giese
LICENSING EVALUATOR SIGNATURE:

DATE: 05/24/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/24/2022
LIC9099 (FAS) - (06/04)
Page: 2 of 2