364843060-11-22-2022-09-CC-AROS-CN732A-20230117165137

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 364843060
Report Date: 11/22/2022
Date Signed: 11/22/2022 03:11:19 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501

This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/18/2022 and conducted by Evaluator Blanca Ruiz-Silva

PUBLIC

COMPLAINT CONTROL NUMBER: 09-CC-20221018152032

FACILITY NAME:	FOOTHILL CHILD DEVELOPMENT CENTER		FACILITY NUMBER:	364843060
ADMINISTRATOR:	PAULINE COPAS		FACILITY TYPE:	850
ADDRESS:	791 E. FOOTHILL BLVD. UNIT B		TELEPHONE:	(909) 985-4448
CITY:	UPLAND	STATE: CA	ZIP CODE:	91786
CAPACITY:	74	CENSUS: 32	DATE:	11/22/2022
		UNANNOUNCED	TIME BEGAN:	10:15 AM
MET WITH:	Pauline Copas		TIME COMPLETED:	03:15 PM

ALLEGATION(S):

1
2
3
4
5
6
7
8
9

Staff hit daycare child

INVESTIGATION FINDINGS:

1
2
3
4
5
6
7
8
9
10
11
12
13

On 11/22/2022 Licensing Program Analysts (LPAs) Blanca Ruiz and Elyse Jones arrived at the facility to discuss and deliver findings of the investigation for the above allegation(s). A 10 day inspection was initiated by LPAs on 10/24/2022. LPAs met with Director, Pauline Copas. The center was toured, and a census was taken. During the process of the investigation, records were reviewed and interviews were conducted with pertinent parties.
During both inspection, LPA Ruiz observed staff interactions with children while they were transiting to different activities to verify Personal Rights compliance. Interviews were conducted with staff present at the facility and pertinent parties. Additional records and video footage were reviewed as evidence. A random group of children who were present at the time of the inspection in the classroom(s) where it was alleged that the incident had occurred were also interviewed to obtain additional information and clarification related to the above allegation.
LPA Ruiz investigated the above allegations and gathered the following information:
Please see LIC9099C

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Aaron Ross
LICENSING EVALUATOR NAME: Blanca Ruiz-Silva
LICENSING EVALUATOR SIGNATURE:	DATE: 11/22/2022

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/22/2022

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

Page: 1 of 2

Control Number 09-CC-20221018152032

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501

FACILITY NAME: FOOTHILL CHILD DEVELOPMENT CENTER	FACILITY NUMBER: 364843060
	VISIT DATE: 11/22/2022

NARRATIVE

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32

It was alleged that on or about the first week or second week of October 2022, Children’s Personal Rights were violated at the facility. It was disclosed during the investigation process that Child #1 reported to parent (s)/ legal guardian(s) Staff #1 hit Child #1 on the back because he/she did not want to get up from a nap. LPA Ruiz obtained information and video footage of the time and date of incident located in classroom. After conducting interviews with pertinent parties, LPA Ruiz was able to gather enough information that corroborates staff and child were both in the same room when the alleged incident occurred; however,
Staff #1 denies hitting the child and video footage showed staff assisting the child to get to the restroom but no sign of intent to hurt was shown in the video footage. During the video, child is not showing any signs of distress nor pain entering or leaving the restroom.

Director acknowledged knowing about the alleged incident. An internal investigation was conducted and an in person meeting with parent (s)/legal guardian(s) of Child #1, Staff #1 and all other parties involved took place to clarify the incident; and to come to a resolution by assessing child’s well-being, as well as to acknowledge child’s Personal Rights.

After a thorough review of all information obtained, facility was unable to determine if the alleged incident took place since video footage does not capture all angles of the area where the incident was observed and/or reported by child(ren), and/or capture by the classroom' camera. Moreover, a delay occurred addressing the issue to clarify the incident and child was not available for interview.

Based on the information obtained during the course of the investigation, there is conflicting information regarding the allegation. Although allegations may have happened or are valid, there is no preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore allegations are deemed Unsubstantiated at this time.

An exit interview was conducted with Director, Pauline Copas, appeal rights discussed. Licensees understands that the Notice of Site Visit must remain posted for the next 30 days.

A copy of this report was provided to the licensee and this report must be made available to the public for 3 years.

SUPERVISORS NAME: Aaron Ross
LICENSING EVALUATOR NAME: Blanca Ruiz-Silva
LICENSING EVALUATOR SIGNATURE:	DATE: 11/22/2022

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/22/2022

LIC9099 (FAS) - (06/04)

Page: 2 of 2