364843428-3-20-2024-09-CC-AROS-D47R2E-20240410123812

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 364843428
Report Date: 03/20/2024
Date Signed: 03/20/2024 03:32:27 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
INLAND EMPIRE CHILD, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501

This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/26/2024 and conducted by Evaluator Taityana Benson

PUBLIC

COMPLAINT CONTROL NUMBER: 09-CC-20240226111242

FACILITY NAME:	RUELAS FAMILY CHILD CARE		FACILITY NUMBER:	364843428
ADMINISTRATOR:	RUELAS, VERONICA		FACILITY TYPE:	810
ADDRESS:			TELEPHONE:	(909) 646-7924
CITY:	FONTANA	STATE: CA	ZIP CODE:	92336
CAPACITY:	14	CENSUS: 5	DATE:	03/20/2024
		UNANNOUNCED	TIME BEGAN:	03:10 PM
MET WITH:	Veronica Ruelas, Licensee		TIME COMPLETED:	03:40 PM

ALLEGATION(S):

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Lack of Supervision: Child sustained unexplained injuries.

INVESTIGATION FINDINGS:

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On March 20, 2024, Licensing Program Analyst (LPA) Taityana Benson arrived at the Ruelas Family Child Care Home to conclude the investigation regarding the above allegation, a previous inspection was conducted on March 05, 2024. LPA met with Licensee, Veronica Ruelas and conducted a tour of the facility inside and outside. During the investigation, interviews were conducted with pertinent parties and documentation was collected.

On February 26, 2024, a complaint was received alleging a child in care sustained unexplained bruises on both of their inner arms, between their shoulder and elbow due to a lack of supervision at the facility. The child attended the facility during the operating hours on the day the bruises were observed by their parent. It should also be noted, the parent of the daycare child discovered bruises on both of their arms later that evening and not at pick up.

Report Continued On LIC9099-C

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Kimberly Williams
LICENSING EVALUATOR NAME: Taityana Benson
LICENSING EVALUATOR SIGNATURE:	DATE: 03/20/2024

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/20/2024

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 09-CC-20240226111242

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
INLAND EMPIRE CHILD, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501

FACILITY NAME: RUELAS FAMILY CHILD CARE	FACILITY NUMBER: 364843428
	VISIT DATE: 03/20/2024

NARRATIVE

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The parent of the daycare child did not seek medical treatment for the bruises on the child’s arms. It was disclosed that the licensee and their assistant provide supervision to daycare children in care and did not observe any bruises on the subject child on their last day in care nor leading up to their last day in care at the facility. It was disclosed that on more than one occasion during the daycare child’s enrollment, their clothing covered the area where the bruises were discovered. Therefore, the licensee did not observe bruises on the daycare child arms upon drop off or throughout the day. The licensee and the assistant are aware of supervision requirements and stated they do not leave daycare children unattended. Therefore, department is not able to determine if the child sustained injuries while in care at the facility or elsewhere. Lastly, the investigation did not reveal if the bruises on the daycare child arms were a result of lack of supervision while in care at the facility.

Although the allegation regarding Lack of Supervision may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated.

No deficiencies cited at this time.

A notice of site visit was given and must remain posted on, or immediately adjacent to, the interior side of the main door for 30 days.

Failure to comply with posting requirements shall result in an immediate civil penalty of $100.

Exit interview conducted and report was reviewed with the Licensee, Veronica Ruelas.

SUPERVISORS NAME: Kimberly Williams
LICENSING EVALUATOR NAME: Taityana Benson
LICENSING EVALUATOR SIGNATURE:	DATE: 03/20/2024

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/20/2024

LIC9099 (FAS) - (06/04)

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