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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 364843612
Report Date: 03/18/2024
Date Signed: 04/09/2024 03:41:28 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551
This is an official report of an unannounced visit/investigation of a complaint received in our office on
12/20/2023 and conducted by Evaluator Carol Heath
COMPLAINT CONTROL NUMBER: 12-CC-20231220143855
FACILITY NAME:TERRAZAS FAMILY CHILD CAREFACILITY NUMBER:
364843612
ADMINISTRATOR:DELIA TERRAZASFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(760) 977-0095
CITY:HESPERIASTATE: CAZIP CODE:
92344
CAPACITY:14CENSUS: 6DATE:
03/18/2024
UNANNOUNCEDTIME BEGAN:
01:49 PM
MET WITH:Delia TerrazasTIME COMPLETED:
02:45 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Inappropriate contact with children
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On 3/18/2024, licensing program analyst (LPA) Carol Heath conducted an unannounced follow-up visit at Terrazas Family Child Care Home and met with the licensee, Delia Terrazas. The purpose of the visit is to deliver the complaint finding for the above allegation. Upon arrival, LPA observed 11 childcare children were present with the licensee and her assistant.
The investigation was conducted by Investigator Sonia Sandoval of the Community Care Licensing Investigations Bureau. It consisted of interviews with the licensee, child, parents, and other relevant parties. The investigation revealed inconsistent statements. The allegation could not be corroborated. Therefore, the allegations have been found unsubstantiated.
Based on the interview conducted, the allegation does not appear to have resulted in any violation of the Title 22 regulation. Therefore, no deficiencies were cited.

An exit interview was conducted, and a copy of the report was read and provided to the licensee, Delia Terrazas.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Claretta Yates
LICENSING EVALUATOR NAME: Carol Heath
LICENSING EVALUATOR SIGNATURE:

DATE: 03/18/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/18/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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