<meta name="robots" content="noindex">
Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 364844040
Report Date: 07/29/2022
Date Signed: 07/29/2022 12:32:56 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/12/2022 and conducted by Evaluator Karrene Turner
COMPLAINT CONTROL NUMBER: 09-CC-20220712071920
FACILITY NAME:MEZA FAMILY CHILD CAREFACILITY NUMBER:
364844040
ADMINISTRATOR:REBECCA MEZAFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(909) 377-5227
CITY:UPLANDSTATE: CAZIP CODE:
91786
CAPACITY:14CENSUS: 10DATE:
07/29/2022
UNANNOUNCEDTIME BEGAN:
11:54 AM
MET WITH:Rebecca Meza, LicenseeTIME COMPLETED:
12:45 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Supervision - child left unsupervised
Ratio - facility out of ratio
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On the date and time listed above, Licensing Program Analysts (LPA) Kay Turner and ELyse Jones arrived at the facility to conclude the investigation findings regarding the above allegations. LPAs conducted a tour of the facility and the census was taken. During the investigation interviews were conducted with pertinent parties and documentation was collected.

On July 12, 2022, a complaint was received alleging a daycare child was left unsupervised and was found wandering in the street. The complaint further alleged the facility was out of ratio as one staff member was supervising 10 children at the park. During the course of the investigation, the licensee confirmed allowing one staff member to take approximately ten children to the park for a field trip. It was upon return from the trip at approximately 10am, while transitioning the children from facility vehicle into the facility that one of the children wandered off. Approximately thirty minutes after being found wandering in the street at approximately 11:27am, law enforcement was contacted to intervene. The child was transported to a nearby hospital for clearance. Law enforcement arrived at the facility approximately one hour later at approximately 11:56am.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Aaron Ross
LICENSING EVALUATOR NAME: Karrene Turner
LICENSING EVALUATOR SIGNATURE:

DATE: 07/29/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/29/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 09-CC-20220712071920
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501
FACILITY NAME: MEZA FAMILY CHILD CARE
FACILITY NUMBER: 364844040
VISIT DATE: 07/29/2022
NARRATIVE
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
It was then that staff, including the licensee, realized the child was missing from the facility.

A staff member confirmed solely transporting and supervising approximately ten children. The staff member also noted returning with approximately 10 children, but is unable to notate when the child wandered off. The licensee stated during the investigation, the staff member reported returning with only nine children, despite having knowledge of ten children being counted at departure for the park. The licensee confirmed they continued their transition to the next part of the schedule, which was lunch. Furthermore, the licensee confirmed not being aware the child was gone until law enforcement arrived at the facility.

Based on all the information obtained from pertinent parties, documentation, records review during inspection, the department has determined the preponderance of evidence standard has been met, therefore the above allegations are found to be SUBSTANTIATED.

See LIC 9099-D deficiencies. A civil penalty was assessed.

Exit interview conducted and report was reviewed with the licensee, Rebecca Meza.

Appeal rights and a Notice of Site Visit was given and must remain posted on, or immediately adjacent to, the interior side of the main door for 30 days.
SUPERVISORS NAME: Aaron Ross
LICENSING EVALUATOR NAME: Karrene Turner
LICENSING EVALUATOR SIGNATURE:

DATE: 07/29/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/29/2022
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 09-CC-20220712071920
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501

FACILITY NAME: MEZA FAMILY CHILD CARE
FACILITY NUMBER: 364844040
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 07/29/2022
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
08/01/2022
Section Cited
CCR
102416.5(e)
1
2
3
4
5
6
7
Staff Ratio & Capacity: If no assistant provider is present at a Large Family Child Care Home, then the licensee shall comply with the capacity requirements for a Small Family Child Care Home as specified in subsections (b) and (c).
1
2
3
4
5
6
7
Licensee agrees to read staff ratio & capacity section and submit a memorandum of understanding. In addition, licensee agrees to submit a plan on how the facility will not exceed the amount of children in care. Both are to be submitted by the POC due date.
8
9
10
11
12
13
14
This requirement was not met as evidenced by...

The licensee confirmed one staff member supervising approximately 10 children at the park.This is an immediate risk to Health, Safety & Personal Rights to the children in care.
8
9
10
11
12
13
14
Type A
08/01/2022
Section Cited
CCR
102417(a)
1
2
3
4
5
6
7
Operation of Family Child Care Home: The licensee shall be present in the home and shall ensure that children in care are supervised at all times.

This requirement was not met as evidenced by...
1
2
3
4
5
6
7
Licensee agrees to complete training with the staff on how to account for all children within care combined with the importance of providing supervision per regulations of Title 22. Staff attendance and agenda are due to LPA by POC. A Civil Penalty will be issued due to absence of supervision.
8
9
10
11
12
13
14
Licensee confirmed a child from the facility was found wandering in the street by law enforcement. Licensee also confirmed not realizing the child was missing until intervention from law enforcement. This is an immediate risk to Health, Safety & Personal Rights to the children in care.
8
9
10
11
12
13
14
This violation resulted in a Civil Penalty of $500.
Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Aaron Ross
LICENSING EVALUATOR NAME: Karrene Turner
LICENSING EVALUATOR SIGNATURE:

DATE: 07/29/2022
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/29/2022
LIC9099 (FAS) - (06/04)
Page: 3 of 3