<meta name="robots" content="noindex">
Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 364844449
Report Date: 10/12/2021
Date Signed: 10/12/2021 05:25:10 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/13/2021 and conducted by Evaluator Blanca Ruiz-Silva
PUBLIC
COMPLAINT CONTROL NUMBER: 09-CC-20210713164433
FACILITY NAME:STAR KIDS PRESCHOOL, LLCFACILITY NUMBER:
364844449
ADMINISTRATOR:AVILA,CHRISTYFACILITY TYPE:
850
ADDRESS:1302 N. RIVERSIDE AVE.TELEPHONE:
(909) 708-9597
CITY:RIALTOSTATE: CAZIP CODE:
92376
CAPACITY:42CENSUS: 22DATE:
10/12/2021
UNANNOUNCEDTIME BEGAN:
04:30 PM
MET WITH:Christy Avila TIME COMPLETED:
05:30 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Staff are commingling daycare children.
Facility is operating out of ratio.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
Licensing Program Analyst (LPA) Blanca Ruiz arrived at the facility to conclude an investigation for the above allegation, prior visit was made on 07/22/2021 regarding the above allegation. LPA met with Director, Christy Avila at the time of the inspection. LPA stated the purpose of the inspection. Center was toured and a census were taken.
It was alleged that on or about the first week of 07/2021, Facility was operating out of ratio, and staff were commingling daycare children.
During the initial inspection on 07/22/21, LPA Ruiz conducted interviews with staff present at the facility during the time and dates in questions and with pertinent parties related to the investigation. Facility records were reviewed, and LPA Ruiz obtained video footage from multiple cameras located in the facility classrooms. Per information obtained during the investigation period, it was stated that an isolated incident may have occurred due to transitions between the morning and afternoon classroom activities. Upon review of the video footage requested facilty explained that camera footage is only available for viewing for up to 7-14 business days. Additional written staff record obtained from the facility did not reflect accurate time/date regarding time frame in question.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Aaron Ross
LICENSING EVALUATOR NAME: Blanca Ruiz-Silva
LICENSING EVALUATOR SIGNATURE:

DATE: 10/12/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/12/2021
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 09-CC-20210713164433
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501
FACILITY NAME: STAR KIDS PRESCHOOL, LLC
FACILITY NUMBER: 364844449
VISIT DATE: 10/12/2021
NARRATIVE
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
Review conducted of facility staff time cards and children signing sheets record as well as video footage did not revealed facility operating out of ratio nor commingling children. Information obtained during the course of the investigation by witnesses who claimed to have been observed the facility being out of compliance appeared to be in conflict with the records review and the information reported by pertinent parties; therefore, based on information provided during this investigation, it cannot be determined whether the facility staff violated the above allegations during the time in question.

Although the allegation(s) may have not happened or are valid, there is not preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore the allegation(s) is deemed unsubstantiated at this time.

No deficiencies cited at this time. An exit interview was conducted, and a copy of this report was provided to Director, on this date. Notice of Site Visit was posted and must stay posted for 30 days. A copy of this report was provided to site, Director.
SUPERVISORS NAME: Aaron Ross
LICENSING EVALUATOR NAME: Blanca Ruiz-Silva
LICENSING EVALUATOR SIGNATURE:

DATE: 10/12/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/12/2021
LIC9099 (FAS) - (06/04)
Page: 2 of 2