364844581-2-7-2025-09-CC-AROS-DEK33W-20250307165413

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 364844581
Report Date: 02/07/2025
Date Signed: 02/07/2025 10:24:38 AM

Substantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE CC RO, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501

This is an official report of an unannounced visit/investigation of a complaint received in our office on
12/24/2024 and conducted by Evaluator Taityana Benson

PUBLIC

COMPLAINT CONTROL NUMBER: 09-CC-20241224084019

FACILITY NAME:	LITTLE EXPLORERS PRESCHOOL ACADEMY		FACILITY NUMBER:	364844581
ADMINISTRATOR:	JANETTE LOPEZ		FACILITY TYPE:	850
ADDRESS:	13333 RAMONA AVENUE		TELEPHONE:	(909) 479-0660
CITY:	CHINO	STATE: CA	ZIP CODE:	91710
CAPACITY:	136	CENSUS: 38	DATE:	02/07/2025
		UNANNOUNCED	TIME BEGAN:	09:08 AM
MET WITH:	Rosa Guzman, Director		TIME COMPLETED:	10:35 AM

ALLEGATION(S):

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Personal Rights: Facility failed to provide a safe environment to daycare children.

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA) Taityana Benson arrived at Little Explorers Preschool Academy to deliver the substantiated findings of the above complaint allegation. LPA meet with Director Rosa Guzman, conducted a tour of the facility inside, outside, and took a census. On December 24, 2024, a complaint was received alleging the facility failed to provide a safe environment to daycare children. An in-person 10-day inspection was initiated by LPA Taityana Benson on January 15, 2025. During the initial inspection, LPA Benson met with the Director Rosa Guzman. During the investigation, interviews were conducted with pertinent parties and documentation was collected.

Per interviews conducted, and information gathered, the investigation revealed that a day care child displayed aggression towards other day care children in care on multiple occasions during their enrollment. It was disclosed that the subject child hit other day care children by using their hands and

Report Continued On LIC9099-C

Substantiated

Estimated Days of Completion:

SUPERVISORS NAME: Aaron Ross
LICENSING EVALUATOR NAME: Taityana Benson
LICENSING EVALUATOR SIGNATURE:	DATE: 02/07/2025

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/07/2025

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

Page: 1 of 4

Control Number 09-CC-20241224084019

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE CC RO, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501

FACILITY NAME: LITTLE EXPLORERS PRESCHOOL ACADEMY	FACILITY NUMBER: 364844581
	VISIT DATE: 02/07/2025

NARRATIVE

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other items. It was also disclosed, the subject child pushed another day child off play equipment, and the subject child allegedly touched other day children’s body parts above their clothes, without making skin contact. Facility records revealed multiple incidents occurred and were documented by staff from February 02, 2024, through January13, 2025. It was discovered, some occasions during February 02, 2024, through January13, 2025, documented the subject child hit other day care children twice in the same day. Pertinent parties stated they witnessed some of the incidents occurring, involving the subject child. Furthermore, it was stated some incidents involving the subject child’s concerning behavior were not documented by staff.
It was disclosed during the investigation, that the facility made several attempts in the past few months with the subject child’s authorized representative to address the recurrence of incidents involving the subject child’s aggressive interaction with other day care children, by recommending resources and guidance to the subject child’s authorized representative. However, the facility did not establish a plan of action requesting the subject child’s challenging behaviors be professionally evaluated and obtain professional resources until January 2025. Lastly, it was reported the subject child identified is no longer enrolled in the program.

Based on interviews with pertinent parties and records obtained throughout the investigation, the department has determined the preponderance of evidence standard has been met, therefore the allegation of personal rights is found to be SUBSTANTIATED. See LIC9099-D for deficiency cited per California Code of Regulations Title 22, Division 12.

See LIC9099-D for cited deficiency.

LPA Taityana Benson informed licensee Director Rosa Guzman, that this report dated 02/07/2025 documents a Type A citation which shall be posted for 30 consecutive days as there is an immediate risk to the health, safety, or personal rights of children in care.

A notice of site visit was given and must remain posted on, or immediately adjacent to, the interior side of the main door for 30 days.

Failure to comply with posting requirements shall result in an immediate civil penalty of $100.

Report Continued On LIC9099-C

SUPERVISORS NAME: Aaron Ross
LICENSING EVALUATOR NAME: Taityana Benson
LICENSING EVALUATOR SIGNATURE:	DATE: 02/07/2025

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/07/2025

LIC9099 (FAS) - (06/04)

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Control Number 09-CC-20241224084019

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE CC RO, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501

FACILITY NAME: LITTLE EXPLORERS PRESCHOOL ACADEMY	FACILITY NUMBER: 364844581
	VISIT DATE: 02/07/2025

NARRATIVE

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Also, LPA Taityana Benson informed the Director Rosa Guzman, to provide a copy of this licensing report dated 02/07/2025 that documents any Type A citation to parents/guardians of all children currently enrolled by the next business day or the next day the children are in care, and to any newly enrolled parents/guardians for 12 months from the date of this report. A signed Acknowledgement of Receipt of Licensing Report LIC 9224, or other written statement, must be placed in the child's file for verification.

An exit interview was conducted, and report was reviewed with Director Rosa Guzman.

SUPERVISORS NAME: Aaron Ross
LICENSING EVALUATOR NAME: Taityana Benson
LICENSING EVALUATOR SIGNATURE:	DATE: 02/07/2025

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/07/2025

LIC9099 (FAS) - (06/04)

Page: 3 of 4

Control Number 09-CC-20241224084019

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE CC RO, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501

FACILITY NAME: LITTLE EXPLORERS PRESCHOOL ACADEMY	FACILITY NUMBER: 364844581
DEFICIENCY INFORMATION FOR THIS PAGE:	VISIT DATE: 02/07/2025

Deficiency Type POC Due Date / Section Number	DEFICIENCIES		PLAN OF CORRECTIONS(POCs)
Type A 02/08/2025 Section Cited CCR 101223(a)(2)	1 2 3 4 5 6 7	101223(a)(2) The licensee shall ensure that each child is accorded the following personal rights: (2) To be accorded safe, healthful and comfortable accommodations, furnishings, and equipment to meet his/needs. This regulation was not met as evidenced by:	1 2 3 4 5 6 7	Immediately, licensee agrees to ensure children’s personal rights are not violated by providing proper supervision and documentation of incidents involving children displaying challenging behaviors toward other children. Licensee also agrees to provide a written detailed plan of action that identifies
	8 9 10 11 12 13 14	Based on interviews and records reviewed, a day care child displayed aggression towards other day care children on multiple incidents that occurred at the facility between 02/02/2024 through 01/13/2025, which is an immediate risk to the health and safety of children in care.	8 9 10 11 12 13 14	challenging behavior, setting behavior goals, and monitoring behavior progress (Part 1), and provide in-service training regarding documentation of incident reports, including proof of staff participation (Part 2). Licensee agrees to submit a copy of the plan of action to LPA by 02/08/2025.
	1 2 3 4 5 6 7		1 2 3 4 5 6 7
	1 2 3 4 5 6 7		1 2 3 4 5 6 7

Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.

SUPERVISORS NAME: Aaron Ross
LICENSING EVALUATOR NAME: Taityana Benson
LICENSING EVALUATOR SIGNATURE:	DATE: 02/07/2025

I acknowledge receipt of this form and understand my appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/07/2025

LIC9099 (FAS) - (06/04)

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