364845323-4-17-2026-09-CC-ANOE-DTDLTL-20260422090227

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 364845323
Report Date: 04/17/2026
Date Signed: 04/17/2026 10:36:39 AM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE CC RO, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501

This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/20/2026 and conducted by Evaluator Laura Mejorado

PUBLIC

COMPLAINT CONTROL NUMBER: 09-CC-20260220104628

FACILITY NAME:	QUIJADA FAMILY CHILD CARE		FACILITY NUMBER:	364845323
ADMINISTRATOR:	QUIJADA, MONICA		FACILITY TYPE:	810
ADDRESS:			TELEPHONE:	(323) 229-0813
CITY:	FONTANA	STATE: CA	ZIP CODE:	92336
CAPACITY:	14	CENSUS: 5	DATE:	04/17/2026
		UNANNOUNCED	TIME BEGAN:	09:34 AM
MET WITH:	Monica Quijada, Licensee		TIME COMPLETED:	10:45 AM

ALLEGATION(S):

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Personal Rights - Licensee and or other adult in the home hit day care child
Personal Rights - Licensee and or other adult in the home pulled day care child's hair

INVESTIGATION FINDINGS:

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On this date and time, Licensing Program Analyst (LPA) Laura Mejorado arrived at the facility to deliver the findings of this complaint investigation which was initiated on 2/25/26. LPA met with Licensee Monica Quijada. Also present was Licensee's spouse, an adult resident of the home and two minor residents of the home. LPA observed four daycare children in attendance. LPA toured the facility, took census, and discussed the following with the Licensee.

During the investigation, LPA made observations, reviewed pertinent documentation and conducted interviews with pertinent parties. It was alleged, Licensee and or other adult in the home hit day care child and Licensee and or other adult in the home pulled day care child's hair.

LPA investigated the allegation and gathered the following information:

Continue on LIC9099-C

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Ana Noble
LICENSING EVALUATOR NAME: Laura Mejorado
LICENSING EVALUATOR SIGNATURE:	DATE: 04/17/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/17/2026

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 09-CC-20260220104628

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE CC RO, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501

FACILITY NAME: QUIJADA FAMILY CHILD CARE	FACILITY NUMBER: 364845323
	VISIT DATE: 04/17/2026

NARRATIVE

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Licensee and or other adult in the home hit day care child
It was alleged an adult in the home hit a daycare child. Interviews with pertinent parties denied hitting or witnessing a daycare child get hit. It was stated if a child is misbehaving, they are asked to sit down and cool down for a couple of minutes and talked to about their behavior. However, after additional interviews there was conflicting information and although attempts were made, due to age and/or verbal skills, not all pertinent parties were able to be interviewed.

Licensee and or other adult in the home pulled day care child's hair
It was alleged an adult in the home pulled a daycare child’s hair. Interviews with pertinent parties denied pulling a daycare child’s hair or witnessing a daycare child getting their hair pulled. However, there was conflicting information as it was stated there was one incident where it was alleged a child's hair was pulled but no corroborating information was obtained. Although attempts were made, due to age and/or verbal skills, not all pertinent parties were able to be interviewed.

Based on information obtained during this investigation through interviews conducted, the review of pertinent documentation, and after receiving conflicting information, the allegation is UNSUBSTANTIATED. A finding that the allegation is unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove that the allegation occurred.

An exit interview was conducted with the Licensee Monica Quijada, Appeal Rights were discussed and issued, a copy of this report was provided, and a Notice of Site visit was issued.

The Notice of Site Visit (LIC 9213) shall be posted where the parent/guardian of children enter and exit the facility. The Notice of Site Visit (LIC 9213) must remain posted for 30 days during the hours of operation after each site visit by a licensing representative. Failure to maintain posting as required will result in a civil penalty of $100.00.

A copy of this report must be made available for the next three years.

SUPERVISORS NAME: Ana Noble
LICENSING EVALUATOR NAME: Laura Mejorado
LICENSING EVALUATOR SIGNATURE:	DATE: 04/17/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/17/2026

LIC9099 (FAS) - (06/04)

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