364845434-5-19-2023-09-CC-KWIS-CSZTWH-20230621150534

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 364845434
Report Date: 05/19/2023
Date Signed: 05/19/2023 12:38:38 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501

This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/05/2023 and conducted by Evaluator Laura Mejorado

COMPLAINT CONTROL NUMBER: 09-CC-20230405141610

FACILITY NAME:	TAYLOR FAMILY CHILD CARE		FACILITY NUMBER:	364845434
ADMINISTRATOR:			FACILITY TYPE:	810
ADDRESS:			TELEPHONE:
CITY:		STATE:	ZIP CODE:
CAPACITY:	8	CENSUS: 5	DATE:	05/19/2023
		UNANNOUNCED	TIME BEGAN:	10:17 AM
MET WITH:	Tammy Loring, Facility Representative		TIME COMPLETED:	12:55 PM

ALLEGATION(S):

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Other - Licensee will not provide any information to authorized representative concerning their child.

INVESTIGATION FINDINGS:

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On this date and time, Licensing Program Analyst (LPA) Laura Mejorado arrived at the facility to conclude a complaint investigation which was initiated on 04/13/2023. LPA met with facility representative Tammy Loring, toured the facility, and took census. Licensee was not present in the home but LPA was able to make contact with Licensee via phone and reviewed the report with Licensee over the phone. Licensee stated facility representative can sign the report.

During the investigation, LPA made observations, reviewed pertinent documentation, and conducted interviews with pertinent parties.

It was alleged, Licensee will not provide any information to authorized representative concerning their child.

LPA investigated the allegation and gathered the following information:

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Kimberly Williams
LICENSING EVALUATOR NAME: Laura Mejorado
LICENSING EVALUATOR SIGNATURE:	DATE: 05/19/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/19/2023

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 09-CC-20230405141610

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501

FACILITY NAME: TAYLOR FAMILY CHILD CARE	FACILITY NUMBER: 364845434
	VISIT DATE: 05/19/2023

NARRATIVE

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It was reported, Licensee will not provide any information to authorized representative concerning their child. While conducting interviews, it was disclosed, there is a joint custody order for the subject child. The facility’s contract was signed by one custodial parent, who did not list the other parent as an authorized representative, upon enrollment of their child. Initially, the licensee communicated with both parents; however, due to one parent not being listed on the enrollment contract as an authorized representative, Licensee stopped communicating with that parent and advised them to contact the child’s enrolling parent for updates. A review of the joint custody order pertaining to childcare indicates “…In exercising joint legal custody, the parties will share in the responsibility and discuss in good faith matters concerning the health, education, and welfare of the child(ren). The parties must discuss and consent in making decisions on the following matters: 1) Enrollment in or leaving a particular private or public school or daycare center.” Another section of the order indicates “..the parents must let each other know the name, address, and phone number of the child(ren)’s regular childcare providers...” Both parents have information regarding the facility, including the licensee’s name, address, and phone number. During the investigation, it was disclosed that the “non-enrolling” parent has toured the facility, prior to enrollment by the other parent. There is conflicting information concerning the above allegation, it is uncertain whether the licensee is refusing to provide information to the “non-enrolling” parent or if the licensee has directed the “non-enrolling” parent to the other custodial parent, based on the custody order. The parties subject to the custody order are the parents, not the licensee.

Based on information obtained during this investigation; through interviews conducted, the review of pertinent documentation, and after receiving conflicting information, the allegation is UNSUBSTANTIATED. A finding that the allegation is unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove that the allegation occurred.

An exit interview was conducted with facility representative Tammy Loring, Appeal Rights were discussed and issued, a copy of this report was provided, and a Notice of Site visit was issued. The Notice of Site Visit (LIC 9213) shall be posted where the parent/guardian of children enter and exit the facility. The Notice of Site Visit (LIC 9213) must remain posted for 30 days during the hours of operation after each site visit by a licensing representative. Failure to maintain posting as required will result in a civil penalty of $100.00.

A copy of this report must be made available for the next three years.

SUPERVISORS NAME: Kimberly Williams
LICENSING EVALUATOR NAME: Laura Mejorado
LICENSING EVALUATOR SIGNATURE:	DATE: 05/19/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/19/2023

LIC9099 (FAS) - (06/04)

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