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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 364845575
Report Date: 01/23/2026
Date Signed: 01/23/2026 08:44:42 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE CC RO, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
12/31/2025 and conducted by Evaluator Eric Ramos
PUBLIC
COMPLAINT CONTROL NUMBER: 09-CC-20251231135948
FACILITY NAME:JOHNSON FAMILY CHILD CAREFACILITY NUMBER:
364845575
ADMINISTRATOR:JOHNSON, LATOYAFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(909) 816-1280
CITY:FONTANASTATE: CAZIP CODE:
92337
CAPACITY:14CENSUS: 2DATE:
01/23/2026
UNANNOUNCEDTIME BEGAN:
08:19 AM
MET WITH:La Toya JohnsonTIME COMPLETED:
08:55 AM
ALLEGATION(S):
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Licensee undressing a child in front of other children.
INVESTIGATION FINDINGS:
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On the date and time listed, Licensing Program Analyst (LPA) Eric Ramos arrived at the facility to conclude a complaint investigation which was initiated on 01/06/2026. LPA met with Licensee La Toya Johnson. LPA toured the facility, took census, and discussed the following with the Licensee

During the investigation, LPA made observations, reviewed pertinent documentation and conducted interviews with pertinent parties.

It was alleged; licensee was undressing a child in front of other children.

LPA investigated the allegation and gathered the following information: Please see LIC9099C.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Ana Noble
LICENSING EVALUATOR NAME: Eric Ramos
LICENSING EVALUATOR SIGNATURE:

DATE: 01/23/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/23/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 4
Control Number 09-CC-20251231135948
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE CC RO, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501
FACILITY NAME: JOHNSON FAMILY CHILD CARE
FACILITY NUMBER: 364845575
VISIT DATE: 01/23/2026
NARRATIVE
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Due to the child being an infant, under one year old and unable to speak, it could not be determined how this incident made the child feel. Additionally, information obtained revealed that the other children present were between the ages of three and five years old. It was disclosed that the Licensee conducts health checks frequently for the health and safety of the children which consist of checking the back, stomach and arm area(s) of the child.

Based on information obtained during this investigation through interviews conducted, the review of pertinent documentation and inability to interview all relevant parties due to age, the allegation is UNSUBSTANTIATED. A finding that the allegation is unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove that a violation occurred.

A notice of site visit was given and must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.

Exit interview conducted and report was reviewed with Licensee La Toya Johnson.
SUPERVISORS NAME: Ana Noble
LICENSING EVALUATOR NAME: Eric Ramos
LICENSING EVALUATOR SIGNATURE:

DATE: 01/23/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/23/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 4