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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 364845576
Report Date: 05/06/2022
Date Signed: 05/06/2022 04:38:31 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/04/2022 and conducted by Evaluator Diana Brasel
PUBLIC
COMPLAINT CONTROL NUMBER: 09-CC-20220304093608
FACILITY NAME:LEAPS AND BOUNDSFACILITY NUMBER:
364845576
ADMINISTRATOR:CINDALL GREENFACILITY TYPE:
850
ADDRESS:17210 SLOVER AVENUETELEPHONE:
(909) 904-7200
CITY:FONTANASTATE: CAZIP CODE:
92337
CAPACITY:60CENSUS: 20DATE:
05/06/2022
UNANNOUNCEDTIME BEGAN:
02:50 PM
MET WITH:Melissa Kepner Asst. DirectorTIME COMPLETED:
04:45 PM
ALLEGATION(S):
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Staff hit daycare child.
Staff uses harsh words with daycare child.
Teacher was using profanity in front of the children.
INVESTIGATION FINDINGS:
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On the above noted date, Licensing Program Analyst (LPA) Diana Brasel conducted an unannounced visit to deliver the concluded findings for the above allegations. LPA Diana Brasel conducted an initial visit on 03/10/2022, at which time a complete tour of the facility was conducted inside and out. A review of records was completed, documents gathered, and interviews were conducted. In addition, additional statements have been obtained since the initial visit. On today's date LPA toured the facility and took a cencus. LPA met with Asst. Director Melissa Kepner to discuss the complaint and findings. The following information has been obtained.

1. It was alleged that “Staff hit daycare child”. The allegation was denied by staff and interviews disclosed conflicting information from what was initially reported.
2. It was alleged that “Staff uses harsh words with daycare child”. The allegation was denied by staff and interviews disclosed conflicting information from what was initially reported.
-continued on LIC 9099C-
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Gilbert Sena
LICENSING EVALUATOR NAME: Diana Brasel
LICENSING EVALUATOR SIGNATURE:

DATE: 05/06/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/06/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 09-CC-20220304093608
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501
FACILITY NAME: LEAPS AND BOUNDS
FACILITY NUMBER: 364845576
VISIT DATE: 05/06/2022
NARRATIVE
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3. It was alleged that “Teacher was using profanity in front of the children”. The allegation was denied by staff and interviews disclosed conflicting information from what was initially reported.

During this investigation, conflicting information was received regarding the allegations that are in question. Based upon the information gathered throughout the investigation process, there is not a preponderance of evidence to corroborate the allegations.

The Department has investigated the above allegations and although they may have happened or been valid, there is not a preponderance of the evidence to prove that the alleged violations occurred, the Department’s finding is that these allegations are unsubstantiated.

An exit interview was conducted, and appeal rights discussed.
LPA D. Brasel provided a copy of this report, appeal rights and Notice of Site visit on this date.
A copy of this report shall be made available to the public upon request for three years.

The notice of site visit shall remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100 dollars.
SUPERVISORS NAME: Gilbert Sena
LICENSING EVALUATOR NAME: Diana Brasel
LICENSING EVALUATOR SIGNATURE:

DATE: 05/06/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/06/2022
LIC9099 (FAS) - (06/04)
Page: 2 of 2