<meta name="robots" content="noindex">
Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 364845639
Report Date: 08/10/2021
Date Signed: 08/10/2021 09:32:52 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/28/2021 and conducted by Evaluator Justin Giese
PUBLIC
COMPLAINT CONTROL NUMBER: 09-CC-20210728141456
FACILITY NAME:SNOWDEN-PALMER FAMILY CHILD CAREFACILITY NUMBER:
364845639
ADMINISTRATOR:FACILITY TYPE:
810
ADDRESS:TELEPHONE:
CITY:STATE: ZIP CODE:
CAPACITY:8CENSUS: 3DATE:
08/10/2021
UNANNOUNCEDTIME BEGAN:
09:00 AM
MET WITH:SHELIDA SNOWDEN, SHAKIRAH PALMERTIME COMPLETED:
09:45 AM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Adult smokes in the home while children are in care
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On 08/10/21 at 09:00 am Licensing Program Analyst (LPA) Justin Giese made an unannounced visit to the facility for the purpose of concluding a complaint investigation. LPA met with LIcensees Shelida Snowden and Shakirah Palmer regarding the above allegation which were received on July 28th, 2021.

The following was alleged: Adult smokes in the home while children are in care.

It was alleged that the licensee smokes in the facility during childcare hours causing children’s jackets/clothing to smell like smoke. On 08/02/2021 LPA made an unannounced visit to the facility for the purpose of investigating the above allegation as well as to conduct a required annual facility inspection. LPA interviewed both Licensees at time of initial visit. Co-Licensee stated they do smoke; however, they deny ever smoking in the facility or facility grounds. Licensee stated when they do smoke it is after childcare hours. They will leave the facility entirely, smoke and return. Licensee stated the jacket/clothing worn while smoking may bring a lingering odor into the facility.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Gilbert Sena
LICENSING EVALUATOR NAME: Justin Giese
LICENSING EVALUATOR SIGNATURE:

DATE: 08/10/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/10/2021
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 09-CC-20210728141456
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501
FACILITY NAME: SNOWDEN-PALMER FAMILY CHILD CARE
FACILITY NUMBER: 364845639
VISIT DATE: 08/10/2021
NARRATIVE
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
During the investigation process, LPA interviewed all pertinent individuals. Statements made do not support the allegation regarding whether licensee smoked on the premises during childcare hours or not. LPA toured the facility inside and out and did not observe any evidence of smoking paraphernalia or the presence of an odor in the facility. There was conflicting information received during the investigation from what was alleged.

This agency has investigated the complaint alleging adult smokes in the home while children are in care. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED.

No deficiencies were cited during this inspection



A NOTICE OF SITE VISIT WAS GIVEN. LICENSEE WAS INSTRUCTED TO POSTED IT IN A PROMINENT LOCATION AT THE FACILITY. THE LICENSEE UNDERSTANDS THAT IT MUST REMAIN POSTED FOR THE NEXT 30 DAYS.

An exit interview was conducted, A copy of this report and appeal rights were given to the Licensee during this inspection on 08/10/2021.
SUPERVISORS NAME: Gilbert Sena
LICENSING EVALUATOR NAME: Justin Giese
LICENSING EVALUATOR SIGNATURE:

DATE: 08/10/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/10/2021
LIC9099 (FAS) - (06/04)
Page: 2 of 2