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Department of
SOCIAL SERVICES

Community Care Licensing


FACILITY EVALUATION REPORT

Facility Number: 364845719
Report Date: 03/21/2025
Date Signed: 03/21/2025 11:09:13 AM

Document Has Been Signed on 03/21/2025 11:09 AM - It Cannot Be Edited

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE CC RO, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501
FACILITY NAME:LEARNING EXPERIENCE, THEFACILITY NUMBER:
364845719
ADMINISTRATOR/
DIRECTOR:		SHANNON GARCIAFACILITY TYPE:
830
ADDRESS:1025 PARKFORD DRTELEPHONE:
(909) 343-5460
CITY:REDLANDSSTATE: CAZIP CODE:
92374
CAPACITY: 32TOTAL ENROLLED CHILDREN: 32CENSUS: 16DATE:
03/21/2025
TYPE OF VISIT:Case Management - DeficienciesUNANNOUNCEDTIME VISIT/
INSPECTION BEGAN:
10:50 AM
MET WITH: Assistant Director Heather BurrTIME VISIT/
INSPECTION COMPLETED:
11:15 AM
NARRATIVE
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On 03/21/2025, Licensing Program Analyst (LPA) Raymond Moorehead arrived at the facility to conduct a case management visit. LPA met with Assistant Director Heather Burr, toured the facility, took census, and discussed the following.

LPA arrived at the facility to conclude a complaint investigation that was initiated on 01/02/2025. The course of the complaint investigation revealed that the facility had two separate incidents that met the criteria for required reporting to the department. However, the department has not received incident reports for either incident that occurred at the facility. The two incidents include a verbal altercation between two infant teachers that occurred in the presence of infants and a substantiated complaint allegation involving a 2-month-old infant who was not properly secured in a highchair.

(Please see Complaint Investigation report dated 03/21/2025 for additional details).

This has been determined to be a violation of Title 22 Regulation 101212(d)(1)(C) (Reporting Requirements), which states upon the occurrence, during the operation of the child care center of any of the events specified in (d)(1) below, a report shall be made to the Department by telephone or fax within the Department's next working day and during its normal business hours. In addition, a written report containing the information specified in (d)(2) below shall be submitted to the Department within seven days following the occurrence of such event.
(1) Events reported shall include the following:
(C) Any unusual incident or child absence that threatens the physical or emotional health or safety of any child.

Continued on LIC 809-C.
SUPERVISORS NAME: Aaron Ross
LICENSING EVALUATOR NAME: Raymond Moorehead
LICENSING EVALUATOR SIGNATURE: DATE: 03/21/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE: DATE: 03/21/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC809 (FAS) - (06/04)
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STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE CC RO, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501
FACILITY NAME: LEARNING EXPERIENCE, THE
FACILITY NUMBER: 364845719
VISIT DATE: 03/21/2025
NARRATIVE
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An exit interview was conducted with Assistant Director and a copy of this report was provided.

A Notice of Site Visit (LIC 9213) was issued and must be posted where the parent/guardian of children enter and exit the facility. The Notice of Site Visit must remain posted for 30 consecutive days.

Failure to maintain posting as required shall result in a civil penalty of $100.00.

A copy of this report must be made available for the next three years.

See LIC 809-D for cited deficiency.

Report was also left for Director Shannon Garcia.

SUPERVISORS NAME: Aaron Ross
LICENSING EVALUATOR NAME: Raymond Moorehead
LICENSING EVALUATOR SIGNATURE:

DATE: 03/21/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/21/2025
LIC809 (FAS) - (06/04)
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Document Has Been Signed on 03/21/2025 11:09 AM - It Cannot Be Edited


Created By: Raymond Moorehead On 03/21/2025 at 10:38 AM
Link to Parent Document Below:
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501

FACILITY NAME: LEARNING EXPERIENCE, THE
FACILITY NUMBER: 364845719

DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 03/21/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
03/28/2025
Section Cited
CCR
101223(a)(2)

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(1) Events reported shall include the following:
(C) Any unusual incident or child absence that threatens the physical or emotional health or safety of any child.

This requirement is not met as evidenced by:
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Licensee agrees to send in an Unusual Incident Report (UIR) regarding the two incidents that were revealed during the complaint investigation. Licensee agrees to send a written statement of understanding and compliance with the regulation of Reporting Requirements.
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A complaint investigation revealed that the facility had two separate incidents that met the criteria for required reporting to the department. However, the department has not received incident reports for either incident that occurred at the facility.
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Licensee agrees to submit proof of Plan of Correction (POC) to Community Care Licensing (CCL) by the end of the business day on the POC due date of 03/28/2025.

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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME:Aaron Ross
LICENSING EVALUATOR NAME:Raymond Moorehead
LICENSING EVALUATOR SIGNATURE:
DATE: 03/21/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:
DATE: 03/21/2025


LIC809 (FAS) - (06/04)
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