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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 364845734
Report Date: 09/18/2023
Date Signed: 09/18/2023 10:19:08 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/08/2023 and conducted by Evaluator Blanca Ruiz-Silva
PUBLIC
COMPLAINT CONTROL NUMBER: 09-CC-20230808083853
FACILITY NAME:CHILDREN'S MONTESSORI SCHOOLFACILITY NUMBER:
364845734
ADMINISTRATOR:LAURA PEREZFACILITY TYPE:
850
ADDRESS:328 WEST PHILLIPS STREETTELEPHONE:
(909) 988-7145
CITY:ONTARIOSTATE: CAZIP CODE:
91762
CAPACITY:34CENSUS: 5DATE:
09/18/2023
UNANNOUNCEDTIME BEGAN:
02:05 PM
MET WITH: New Facility Director, Misha David, Licensee, Yanping Zhang (Ella)TIME COMPLETED:
07:45 PM
ALLEGATION(S):
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Facility failed to use proper general sanitation procedures.
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Blanca Ruiz arrived at the facility to discuss and deliver findings of the investigation for the above allegation. A complaint investigation was initiated by LPA Ruiz on 08/09/2023.
LPA met with New Facility Director, Misha David, Licensee, Yanping Zhang (Ella) and licensee daughter, Yeran Zheng ( Alice) who translated this report in Chinese/Mandarin to provide the findings related to the above allegation. The facility was toured, and census was taken.
The following was discussed with Licensee:
It was alleged that staff at the facility are not using proper general sanitation procedures. Facility serves preschool children ages 2 through kindergarten. Several unannounced inspections were conducted at the facility, on 08/09/23, 09/01/23 and 09/18/23 to verify substantial compliance of Title 22 regulations, related to the above allegation. LPA investigated the above allegation and gathered the following information: On or about 08/07/2023, pertinent parties alleged witnessing staff changing child(ren’) diaper(s) one after another without changing the table’s pad cover which allegedly had residues of “poop” from a previous child.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Aaron Ross
LICENSING EVALUATOR NAME: Blanca Ruiz-Silva
LICENSING EVALUATOR SIGNATURE:

DATE: 09/18/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/18/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 09-CC-20230808083853
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501
FACILITY NAME: CHILDREN'S MONTESSORI SCHOOL
FACILITY NUMBER: 364845734
VISIT DATE: 09/18/2023
NARRATIVE
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Allegedly, no disposable paper towels and/or similar covering disposable items were observed to be discarded after each diaper change. Additionally, it was also alleged staff were not observed wearing gloves nor washing their hands after each diaper change. Per Title 22 regulation, changing table(s) may be covered with disposable paper towels or a similar covering that shall be discarded and table/pad sanitized after each diaper change. Staff must wash hands after each diaper change and as part of the toileting process, each child should receive instruction and assistance in hand washing after using the toilet or receiving help with diaper change. During interviews conducted with staff, it was reported that stains in the changing pad were observed. However, the facility did not have disposable paper towels and it was difficult for staff to follow the proper procedure and actively supervise all the children in care at the same time. The facility implemented changes for staff by relocating the changing table next to the children activity area, which is within arm’s reach of the sink. This change allows staff to have a full view of all children while conducting a diaper change. Supplies such as: disposable paper towel(s) rolls, disinfecting wipes, gloves and other items were verified to be in substantial compliance on subsequent inspection after 08/09/23. Childcare administrator and licensee acknowledged center’s responsibility to have clean, safe, and sanitary environment at all times to ensure the safety and well-being of children, employees and visitors. Based on the information obtained and observations conducted while at the facility. It was confirmed that the facility failed to use proper general sanitation procedures. Therefore, the preponderance of evidence standard has been met, the above allegation is found to be SUBSTANTIATED. California Code of Regulations, (Title 22, divisions & chapter number are being cited on the attached LIC 9099D.) LPA informed licensee, Yanping Zhang that this report dated 09/18/23 documents 1 Type A citation which shall be posted for 30 consecutive days as there was an immediate risk to the Health, Safety, or Personal Rights of children in care. A signed Acknowledgement of Receipt of Licensing Report (LIC 9224) was provided to facility during this inspection. The Lic 9224/Type A citation must be provided to parents/guardian of all children currently enrolled by the next business day or the next day the children are in care, and to any newly enrolled parents/guardians for 12 months from the date of this report. A signed Acknowledgement of Receipt of Licensing Report (LIC 9224), or other written statement, must be placed in the child's file for the verification.

Exit interview conducted and report was reviewed with Licensee,Yanping Zhang (Ella). Appeal rights were discussed, and A Notice of Site Visit was given and must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.

THIS REPORT MUST BE AVAILABLE TO THE PUBLIC, UPON THEIR REQUEST, FOR THREE YEARS.
SUPERVISORS NAME: Aaron Ross
LICENSING EVALUATOR NAME: Blanca Ruiz-Silva
LICENSING EVALUATOR SIGNATURE:

DATE: 09/18/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/18/2023
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 09-CC-20230808083853
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501

FACILITY NAME: CHILDREN'S MONTESSORI SCHOOL
FACILITY NUMBER: 364845734
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 09/18/2023
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
09/19/2023
Section Cited
CCR
101223(a)(2)
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(a) The licensee shall ensure that each child is accorded the following Personal Rights:
(2) To be accorded safe, healthful, and comfortable accommodation, furnishing and equipment to meet his/her needs.This requirement is not met as evidenced by:
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Licensee agrees to provide proof of follow-up training to staff regarding sanitation procedures pertaining to toileting and/or changing diapers for age group served at facility.
The facility has implemented changes to assure changing tables and supplies needed are available at the center to avoid future incidents from occurring.
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Per staff acknowledgment and admission of the allegation, the facility failed to provide a clean, safe, and sanitary environment by not changing and disinfecting the changing table and washing their hands between diapering children "This is an immediate Health and Safety risk for the children in care".
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Aaron Ross
LICENSING EVALUATOR NAME: Blanca Ruiz-Silva
LICENSING EVALUATOR SIGNATURE:

DATE: 09/18/2023
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/18/2023
LIC9099 (FAS) - (06/04)
Page: 3 of 3