364846066-8-12-2022-09-CC-KWIS-CHC2HW-20220815172525

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 364846066
Report Date: 08/12/2022
Date Signed: 08/12/2022 01:46:11 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501

This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/03/2022 and conducted by Evaluator Laura Mejorado

COMPLAINT CONTROL NUMBER: 09-CC-20220503084411

FACILITY NAME:	PSD/MILL CHILD DEVELOPMENT CENTER		FACILITY NUMBER:	364846066
ADMINISTRATOR:	SOARES, CHERYL		FACILITY TYPE:	850
ADDRESS:	205 SOUTH ALLEN STREET		TELEPHONE:	(909) 383-2025
CITY:	SAN BERNARDINO	STATE: CA	ZIP CODE:	92408
CAPACITY:	160	CENSUS: 45	DATE:	08/12/2022
		UNANNOUNCED	TIME BEGAN:	12:52 PM
MET WITH:	Sharri Carroll		TIME COMPLETED:	01:52 PM

ALLEGATION(S):

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Teacher inappropriatly handled child in care.

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA) Laura Mejorado arrived at the facility to deliver the findings of this complaint investigation which was initiated on 5/10/22. LPA met with Program Manager, Sharri Carroll. LPA toured the facility, took census, and discussed the following:

During the investigation, LPA made observations, reviewed pertinent documentation and conducted interviews with pertinent parties.

It was alleged, a teacher inappropriately handled a child in care.

LPA investigated the allegation and gathered the following information:

Continue LIC9099C

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Kimberly Williams
LICENSING EVALUATOR NAME: Laura Mejorado
LICENSING EVALUATOR SIGNATURE:	DATE: 08/12/2022

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/12/2022

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 09-CC-20220503084411

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501

FACILITY NAME: PSD/MILL CHILD DEVELOPMENT CENTER	FACILITY NUMBER: 364846066
	VISIT DATE: 08/12/2022

NARRATIVE

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It was reported, on or about 4/13/22 a teacher grabbed and yanked a child’s left arm which resulted in a “half dollar sized” bruise. It was alleged the incident was disclosed to a staff member, but nothing came of it. While conducting interviews it was disclosed management was not made aware of the incident until 5/2/22 at which time the accused staff member was removed from the classroom and assigned to work in the office while an internal investigation was being conducted by the San Bernardino County Preschool Services Department (PSD). On 5/10/22, LPA attempted to interview two pertinent parties that may have knowledge related to the allegation; however, they were not present due to being interviewed by PSD's Human Resources. LPA made other attempts to interview the pertinent parties; however, they refused to be interviewed due to not being comfortable talking without their union representative. According to information obtained during the course of this investigation, PSD's internal investigation was completed and there were no findings, meaning there was not enough evidence to corroborate the allegation. LPA requested photos of the alleged bruising, but pictures were not taken. Due to the age range of children, interview(s) with child(ren) did not reveal information that could be used to corroborate or neglect the allegation.

Based on lack of information obtained during this investigation through interviews conducted, and after receiving conflicting information, the allegation is UNSUBSTANTIATED. A finding that the allegation is unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove that the allegation occurred.

An exit interview was conducted with the Program Manager, Sharri Carroll, Appeal Rights were discussed and issued, a copy of this report was provided, and a Notice of Site visit was issued.

The Notice of Site Visit (LIC 9213) shall be posted where the parent/guardian of children enter and exit the facility. The Notice of Site Visit (LIC 9213) must remain posted for 30 days during the hours of operation after each site visit by a licensing representative. Failure to maintain posting as required will result in a civil penalty of $100.00.

A copy of this report must be made available for the next three years.

SUPERVISORS NAME: Kimberly Williams
LICENSING EVALUATOR NAME: Laura Mejorado
LICENSING EVALUATOR SIGNATURE:	DATE: 08/12/2022

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/12/2022

LIC9099 (FAS) - (06/04)

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