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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 364846190
Report Date: 05/23/2024
Date Signed: 05/23/2024 11:17:54 AM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE CC RO, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/15/2024 and conducted by Evaluator Patricia Berry
PUBLIC
COMPLAINT CONTROL NUMBER: 09-CC-20240515110857
FACILITY NAME:KIDDIE ACADEMY OF RANCHO CUCAMONGAFACILITY NUMBER:
364846190
ADMINISTRATOR:ASHLEE STUEHRMANNFACILITY TYPE:
830
ADDRESS:7220 VICTORIA PARK LANETELEPHONE:
(909) 891-8700
CITY:RANCHO CUCAMONGASTATE: CAZIP CODE:
91739
CAPACITY:24CENSUS: 13DATE:
05/23/2024
UNANNOUNCEDTIME BEGAN:
09:00 AM
MET WITH:Ashlee StuehrmannTIME COMPLETED:
11:45 AM
ALLEGATION(S):
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Day care child was left unattended
Facility operated out of ratio
INVESTIGATION FINDINGS:
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On 5/23/24 at 9:00 am, Licensing Program Analyst (LPA) Patricia Berry conducted a subsequent complaint investigation to deliver final findings. LPA met with Ashlee Stuehrmann and was granted access into the facility. LPA toured facility and took a census.

Allegation: Day care child was left unattended
It was alleged, on 4/24/24 at approximately 10:30 am, a child was left in the hallway of the preschool, absence of supervision. LPA interviewed all pertinent parties, including staff.

Pertinent parties stated on 4/24/24, while having a conversation with an authorized representative, a teacher had the classroom door slightly open, and a child slipped out of the classroom door.

(Cont on 9099C)
Substantiated
Estimated Days of Completion: 0
SUPERVISORS NAME: Gilbert Sena
LICENSING EVALUATOR NAME: Patricia Berry
LICENSING EVALUATOR SIGNATURE:

DATE: 05/23/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/23/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 4
Control Number 09-CC-20240515110857
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE CC RO, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501
FACILITY NAME: KIDDIE ACADEMY OF RANCHO CUCAMONGA
FACILITY NUMBER: 364846190
VISIT DATE: 05/23/2024
NARRATIVE
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Pertinent parties stated two teachers noticed the child outside the classroom and brought the child back inside. Pertinent parties stated after reviewing video footage, it was determined the child was in the hallway for approximately 12 seconds.

Based on interviews conducted, a child was left alone in the hallway, absence of supervision; therefore, the preponderance of evidence standard has been met, and the allegation is substantiated. See LIC 9099D for deficiency.


Civil Penalty assessed today for $500.00 due to absence of supervision.

Allegation: Facility operated out of ratio

It was alleged the facility was operating out of ratio. LPA interviewed all pertinent parties, including staff. Pertinent parties stated on occasion, classrooms do operate out of ratio. Pertinent parties stated once the classrooms are out of ratio, it could take up to 30 minutes for additional staff to arrive.

Based on interviews conducted, the facility does operate out of ratio; therefore, the preponderance of evidence standard has been met, and the allegation is substantiated. See LIC 9099D for deficiency.

Exit interview conducted with director, appeal rights, acknowledgement of receipt and Notice of Site Visit issued.

Notice of Site Visit must be posted for 30 days.
SUPERVISORS NAME: Gilbert Sena
LICENSING EVALUATOR NAME: Patricia Berry
LICENSING EVALUATOR SIGNATURE:

DATE: 05/23/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/23/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 4
Control Number 09-CC-20240515110857
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE CC RO, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501

FACILITY NAME: KIDDIE ACADEMY OF RANCHO CUCAMONGA
FACILITY NUMBER: 364846190
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 05/23/2024
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
05/24/2024
Section Cited
CCR
101429(a)(1)
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Responsibility for Providing Care and Supervision for Infants (a)... Section 101229...(1) Each infant shall be constantly supervised and ... visual observation... by a staff ...at all times.
This requirement was not met as evidenced by:

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Director stated she will conduct a training with staff on the regulation and will send the topic and a list of participants to CCL by 5/24/24.

Director stated she will send a plan to CCL on how this situation will not occur going forward.
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Based on staff interviews a child was left alone in the hallway, absence of supervision.
This is an immediate risk to the health and safety of children in care.
Civil Penalty of $500.00 assessed today for absence of supervision
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Gilbert Sena
LICENSING EVALUATOR NAME: Patricia Berry
LICENSING EVALUATOR SIGNATURE:

DATE: 05/23/2024
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/23/2024
LIC9099 (FAS) - (06/04)
Page: 3 of 4
Control Number 09-CC-20240515110857
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE CC RO, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501

FACILITY NAME: KIDDIE ACADEMY OF RANCHO CUCAMONGA
FACILITY NUMBER: 364846190
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 05/23/2024
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
05/30/2024
Section Cited
CCR
014165.5(a)(b)
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Staff-Infant Ratio (a) ... the following shall apply: (b) There shall be a ratio of one teacher for every four infants in attendance.


This requirement was not evidenced by:
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Director stated she will conduct a training on the regulation and send the topic and list of participants to CCL by 5/30/24
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Based on staff interviews facility is out of ratio


This is a potential risk to the health and safety children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Gilbert Sena
LICENSING EVALUATOR NAME: Patricia Berry
LICENSING EVALUATOR SIGNATURE:

DATE: 05/23/2024
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/23/2024
LIC9099 (FAS) - (06/04)
Page: 4 of 4