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25 | Licensing Program Analyst (LPA) Steven Montoya made an unannounced visit to the center for the purpose of review Amended 9099 dated 01/23/2024 complaint investigation. LPA was granted entry and toured the center with Director Sophia McHinnits and Assisant Director.Marvella Rush.
Upon receiving the allegation on 12-9-2023, Center Director immediately reported to RO via UIR. On 12-11-2023, the RO received a complaint from RP. Allegation: Staff handled daycare child in a rough manner.
After conducting a thorough investigation, based on observation of video evidence, relevant witness interviews and acknowledging the alleged incident occurred, the preponderance of evidence has been met and substantiated. See attached LIC9099D for Type A deficiency cited.
A copy of this report, appeal rights and notice of site visit were given to the Center Director during this inspection. |