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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 364846374
Report Date: 12/11/2024
Date Signed: 12/11/2024 10:19:43 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE CC RO, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/05/2024 and conducted by Evaluator Claudia Caywood
PUBLIC
COMPLAINT CONTROL NUMBER: 09-CC-20241105132952
FACILITY NAME:EASTER SEALS CHILD DEVELOPMENT CENTERFACILITY NUMBER:
364846374
ADMINISTRATOR:SHAYLENE JUDSONFACILITY TYPE:
830
ADDRESS:1102 WEST PHILLIPS STREETTELEPHONE:
(909) 981-4668
CITY:ONTARIOSTATE: CAZIP CODE:
91762
CAPACITY:32CENSUS: 15DATE:
12/11/2024
UNANNOUNCEDTIME BEGAN:
09:57 AM
MET WITH:Elizabeth Mulligan, Area Director TIME COMPLETED:
10:35 AM
ALLEGATION(S):
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Physical Plant- Staff are not implementing proper sanitation procedures to prevent the spread of hand foot and mouth disease
INVESTIGATION FINDINGS:
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On 12/11/2024, at 9:57 AM, Licensing Program Analyst (LPA) Claudia Caywood conducted an unannounced visit to the facility for the purpose of concluding a complaint investigation. LPA met with Area Director, Elizabeth Mulligan regarding the above listed allegation, which was received on 11/05/2024. During the visit, LPA toured the facility, took census, and spoke to the Area Director regarding final findings.

Allegation: 1) Staff are not implementing proper sanitation procedures to prevent the spread of hand, foot, and mouth disease.

During the investigation, LPA conducted interviews with all pertinent parties, including staff, reviewed staff files, reviewed facilities communicable disease procedures, and toured the facility.

(CONT. 9099-C)

Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Gilbert Sena
LICENSING EVALUATOR NAME: Claudia Caywood
LICENSING EVALUATOR SIGNATURE:

DATE: 12/11/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/11/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 09-CC-20241105132952
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE CC RO, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501
FACILITY NAME: EASTER SEALS CHILD DEVELOPMENT CENTER
FACILITY NUMBER: 364846374
VISIT DATE: 12/11/2024
NARRATIVE
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It was alleged staff did not take proper sanitation procedures during outbreaks of hand, foot, and mouth disease by allowing children to remain at the facility and not cleaning toys. All staff stated sanitation procedures are taken by separating toys daily and sending them to be thoroughly cleansed and sanitized. Staff stated toys are placed in a box and kitchen staff pick up toys three times a day during snack and lunch drop off.

Facility written protocols state staff will notify authorized representatives of incident which director and staff confirmed took place by posting about outbreak on their announcement board near the facility entrance. During LPA’s unannounced visit, she was able to observe and corroborate sanitation procedure had taken place.

Based on interviews with all pertinent parties, conflicting information was obtained regarding cleaning and the notification of authorized representatives. Although the allegation may have happened, or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED.

An exit interview was conducted, and a copy of this report was provided to the current Area Director, Elizabeth Mulligan.

A Notice of Site Visit was also provided and posted which must stay posted for 30 days.

THIS REPORT MUST BE AVAILABLE TO THE PUBLIC, UPON THEIR REQUEST, FOR THREE YEARS.
SUPERVISORS NAME: Gilbert Sena
LICENSING EVALUATOR NAME: Claudia Caywood
LICENSING EVALUATOR SIGNATURE:

DATE: 12/11/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/11/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 2