<meta name="robots" content="noindex">
Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 364846591
Report Date: 05/22/2026
Date Signed: 05/22/2026 02:17:49 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE CC RO, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/01/2026 and conducted by Evaluator Raymond Moorehead
PUBLIC
COMPLAINT CONTROL NUMBER: 09-CC-20260501190354
FACILITY NAME:GUTIERREZ FAMILY CHILD CAREFACILITY NUMBER:
364846591
ADMINISTRATOR:GUTIERREZ,EMELYFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(951) 230-6589
CITY:YUCAIPASTATE: CAZIP CODE:
92399
CAPACITY:14CENSUS: 6DATE:
05/22/2026
UNANNOUNCEDTIME BEGAN:
01:45 PM
MET WITH:Emely Gutierrez, LicenseeTIME COMPLETED:
02:30 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Licensee does not reside in the licensed family child care home she operates (License)
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On date and time listed above, Licensing Program Analyst (LPA) Raymond Moorehead arrived at the facility to conclude a complaint investigation. It was alleged that the Licensee does not reside in the licensed Family Child Care Home in which she operates.

Specifically, it was alleged that the licensed facility is not the Licensee’s primary residence and that the Licensee leaves the facility at the end of the day, returns to another residence, and then returns to the facility the following morning.

Throughout the course of the investigation, LPA conducted observations, collected documentation, and conducted interviews with pertinent individuals.

Continued on LIC 9099-C.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Aaron Ross
LICENSING EVALUATOR NAME: Raymond Moorehead
LICENSING EVALUATOR SIGNATURE:

DATE: 05/22/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/22/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 09-CC-20260501190354
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE CC RO, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501
FACILITY NAME: GUTIERREZ FAMILY CHILD CARE
FACILITY NUMBER: 364846591
VISIT DATE: 05/22/2026
NARRATIVE
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
LPA conducted a in-depth inspection of the home and observed what appeared to be signs of the Licensee residing within the home.

During interviews, Licensee stated that she does reside in the home in which the facility operates and stated that she may occasionally stay at another home on select weekends. Licensee further stated that she resides in the licensed home throughout the week.

Additionally, Licensee provided documentation to LPA reflecting her name and the facility address on selected bills and statements.

Throughout the course of the investigation, conflicting statements and documentation were received regarding the reported allegation.

Based on information obtained through interviews conducted and records reviewed, it was determined that the allegation could not be substantiated or dismissed. Although the allegation may have happened or may be valid, there is not a preponderance of evidence to prove that the alleged violation did or did not occur; therefore, the allegation is UNSUBSTANTIATED.

An exit interview was conducted, and the report was reviewed with Licensee. A Notice of Site Visit was provided and shall remain posted on, or immediately adjacent to, the interior side of the main door for 30 days.

Failure to comply with posting requirements shall result in an immediate civil penalty of $100.
SUPERVISORS NAME: Aaron Ross
LICENSING EVALUATOR NAME: Raymond Moorehead
LICENSING EVALUATOR SIGNATURE:

DATE: 05/22/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/22/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 2