364846790-7-15-2026-09-CC-ANOE-DXAUBD-20260825152607

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 364846790
Report Date: 07/15/2026
Date Signed: 07/15/2026 02:30:11 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE CC RO, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501

This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/11/2026 and conducted by Evaluator Tiffanie Diep

PUBLIC

COMPLAINT CONTROL NUMBER: 09-CC-20260611105957

FACILITY NAME:	FOXBERRY PRESCHOOL		FACILITY NUMBER:	364846790
ADMINISTRATOR:	ANGELES WILDS		FACILITY TYPE:	860
ADDRESS:	332 EAST 16TH STREET		TELEPHONE:	(909) 289-7407
CITY:	UPLAND	STATE: CA	ZIP CODE:	91784
CAPACITY:	49	CENSUS: 23	DATE:	07/15/2026
		UNANNOUNCED	TIME BEGAN:	09:15 AM
MET WITH:	Xiaofei (Andrea) Guo		TIME COMPLETED:	02:45 PM

ALLEGATION(S):

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Personal Rights - Staff inappropriately restrained daycare child

INVESTIGATION FINDINGS:

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On 07/15/2026 at 9:15 AM, Licensing Program Analyst (LPA) Tiffanie Diep met with Licensee Xiaofei (Andrea) Guo for the purpose of an unannounced complaint visit to deliver the finding regarding the above allegation. LPA observed five staff supervising 23 children.

It was alleged that staff inappropriately restrained a day care child. Throughout the course of the investigation, LPA made observations at the facility, obtained relevant documents, and conducted interviews with pertinent individuals.

Continues on LIC 9099-C

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Ana Noble
LICENSING EVALUATOR NAME: Tiffanie Diep
LICENSING EVALUATOR SIGNATURE:	DATE: 07/15/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/15/2026

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 09-CC-20260611105957

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE CC RO, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501

FACILITY NAME: FOXBERRY PRESCHOOL	FACILITY NUMBER: 364846790
	VISIT DATE: 07/15/2026

NARRATIVE

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Continued from LIC 9099 (Page 2)

During a previous visit and today’s visit, LPA did not observe staff restrain day care children. Interviews conducted disclosed staff use redirection when handling challenging behaviors, including setting clear expectations and guiding the child toward positive alternatives. It was also disclosed parents and authorized representatives are contacted for assistance and notified of any incidents pertaining to challenging behaviors via telephone and through an incident report. There were no disclosures made regarding witnessing staff inappropriately restraining day care children when handling challenging behaviors. Information obtained revealed staff have used physical redirection, such as briefly and gently holding a child to stop children from hurting others. It is determined there was not sufficient information evident to support the allegation that staff inappropriately restrained a day care child.

Based on observations made at the facility and information obtained during interviews, it is determined that the allegation could not be substantiated or dismissed. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur; therefore, the allegation is UNSUBSTANTIATED.

An exit interview was conducted and report was reviewed with the licensee, Xiaofei (Andrea) Guo. A notice of site visit was given and must remain posted on, or immediately adjacent to, the interior side of the main door for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.

SUPERVISORS NAME: Ana Noble
LICENSING EVALUATOR NAME: Tiffanie Diep
LICENSING EVALUATOR SIGNATURE:	DATE: 07/15/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/15/2026

LIC9099 (FAS) - (06/04)

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