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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 364846843
Report Date: 07/22/2026
Date Signed: 07/22/2026 05:56:16 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE CC RO, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/16/2026 and conducted by Evaluator Tiffanie Diep
PUBLIC
COMPLAINT CONTROL NUMBER: 09-CC-20260616162340
FACILITY NAME:BRETHREN IN CHRIST COMMUNITY PRESCHOOLFACILITY NUMBER:
364846843
ADMINISTRATOR:GREENE,KERAFACILITY TYPE:
860
ADDRESS:845 W. ARROW HWY.TELEPHONE:
(909) 981-4333
CITY:UPLANDSTATE: CAZIP CODE:
91786
CAPACITY:102CENSUS: 72DATE:
07/22/2026
UNANNOUNCEDTIME BEGAN:
09:15 AM
MET WITH:Kera GreeneTIME COMPLETED:
06:00 PM
ALLEGATION(S):
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Neglect/Lack of Supervision - Daycare child sustained a facial scratch due to staff neglect
Other - Staff did not notify authorized representative of incident
INVESTIGATION FINDINGS:
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On 07/22/2026 at 9:15 AM, Licensing Program Analyst (LPA) Tiffanie Diep met with Director Kera Greene for the purpose of an unannounced complaint visit to deliver the findings regarding the above allegations. LPA observed seven staff supervising 63 preschool children and three staff supervising nine infants.

It was alleged that a day care child sustained a facial scratch due to staff neglect and staff did not notify an authorized representative of an incident. Throughout the course of the investigation, LPA made observations at the facility, obtained relevant documents, and conducted interviews with pertinent individuals.

Continues on LIC 9099-C
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Ana Noble
LICENSING EVALUATOR NAME: Tiffanie Diep
LICENSING EVALUATOR SIGNATURE:

DATE: 07/22/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/22/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 4
Control Number 09-CC-20260616162340
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE CC RO, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501
FACILITY NAME: BRETHREN IN CHRIST COMMUNITY PRESCHOOL
FACILITY NUMBER: 364846843
VISIT DATE: 07/22/2026
NARRATIVE
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Continued from LIC 9099 (Page 2)

Interviews conducted and records reviewed revealed a child sustained an injury on or about 03/10/2026 while at the facility. It was disclosed staff maintain visual observation of children in care to ensure adequate supervision. During previous visits and today’s visit, LPA observed appropriate ratios were maintained by staff. Information obtained indicated staff notify parents and authorized representatives of any injuries their children sustained while in care via telephone and/or a message sent via the facility’s app and through an incident report. Records reviewed revealed staff also document their observations of any children arriving to the facility with injuries. Interviews conducted did not disclose consistent statements regarding the circumstances of the injury, including how and when the injury was sustained and who was present at the time of the incident. Due to conflicting information, it is determined there was not sufficient information evident to support the above allegations.

Based on observations made at the facility, information obtained during interviews, and records reviewed, it is determined that the allegations could not be substantiated or dismissed. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur; therefore, the allegations are UNSUBSTANTIATED.

An exit interview was conducted and report was reviewed with the director, Kera Greene. A notice of site visit was given and must remain posted on, or immediately adjacent to, the interior side of the main door for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.
SUPERVISORS NAME: Ana Noble
LICENSING EVALUATOR NAME: Tiffanie Diep
LICENSING EVALUATOR SIGNATURE:

DATE: 07/22/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/22/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 4