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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 365530159
Report Date: 08/07/2025
Date Signed: 01/12/2026 03:53:37 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN BERNARDINO ASC, 1650 SPRUCE ST STE 200 MS29-27
RIVERSIDE, CA 92507
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/05/2025 and conducted by Evaluator Lavette Farlow
COMPLAINT CONTROL NUMBER: 56-AS-20250805112307
FACILITY NAME:SUNLIT GARDENS ASSISTED LIVINGFACILITY NUMBER:
365530159
ADMINISTRATOR:DEL JUNCO, TIRSOFACILITY TYPE:
740
ADDRESS:9428 19TH STREETTELEPHONE:
(909) 481-2600
CITY:ALTA LOMASTATE: CAZIP CODE:
91701
CAPACITY:172CENSUS: 80DATE:
08/07/2025
UNANNOUNCEDTIME BEGAN:
09:20 AM
MET WITH:Luis Gonzales, AdministratorTIME COMPLETED:
01:50 PM
ALLEGATION(S):
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9
Facility staff are interfering with residents’ ability to sleep.
Staff do not ensure residents are accorded dignity and respect.
INVESTIGATION FINDINGS:
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On 08/7/2025, Licensed Program Analyst (LPA) LaVette Farlow, conducted an unannounced visit to the facility to commence a complaint investigation. LPA was greeted and granted entrance and met with Lauren Rodriquez, Wellness Coordinator. LPA identified self and discussed the purpose of the visit. The investigation consisted of interviews with resident, staff, obtained and reviewed facility records.

The allegation is the facility staff are interfering with residents' ability to sleep. LPA interviewed 7 out of 7 residents in care, and based on the interviews it was revealed that staff are not interfering with their ability to sleep. Interview with R2 revealed the only time R2 is woken early is for medical appointments and the transportation pick up time is early for InnoVage. Residents in care stated staff do not interfere with their sleep and some resident stated they get up on their own and others stated they sleep in. LPA Farlow interviewed 7 staff and 7 out of 7 staff stated they have not seen, neither have they been instructed to wake residents in care up early to assist the morning shift. Seven (7) out of seven (7) staff stated the only time residents are woken up early is for InnoVage appointments. 7 out of 7 staff stated they do not wake residents up or bother them if they are sleeping. It's their right to refuse to get up. ***Continued on LIC9099C***
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Nedra Brown
LICENSING EVALUATOR NAME: Lavette Farlow
LICENSING EVALUATOR SIGNATURE:

DATE: 08/07/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/07/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 56-AS-20250805112307
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN BERNARDINO ASC, 1650 SPRUCE ST STE 200 MS29-27
RIVERSIDE, CA 92507
FACILITY NAME: SUNLIT GARDENS ASSISTED LIVING
FACILITY NUMBER: 365530159
VISIT DATE: 08/07/2025
NARRATIVE
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The second allegation is the staff do not ensure residents are accorded dignity and respect. LPA interviewed 7 out of 7 residents in care, and based on the interviews it was revealed that resident are satisfied with the staff. Resident stated staff treat them with dignity and respect. R7 stated there was a staff that was rude to residents but that staff has since been fired. LPA Farlow interviewed 7 staff and 7 out of 7 staff stated they have not seen, neither have they observed staff not ensure resident are accorded dignity and respect. 7 out of 7 staff stated we all treat our residents with respect and dignity. 7 out of 7 staff stated they have not heard any complaints from family or residents regarding mistreatment.

Based on the information above, the allegations is unsubstantiated. A finding of UNSUBSTANTIATED means although the allegations may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur. An exit interview was conducted where this report LIC 9099 and LIC 9099C was discussed, and a copy was provided to Med-Tech Shinobu Willis.
SUPERVISORS NAME: Nedra Brown
LICENSING EVALUATOR NAME: Lavette Farlow
LICENSING EVALUATOR SIGNATURE:

DATE: 08/07/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/07/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 2