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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 365530210
Report Date: 06/20/2026
Date Signed: 06/20/2026 02:00:07 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN BERNARDINO, 1650 SPRUCE ST STE 200 MS29-27
RIVERSIDE, CA 92507
This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/17/2025 and conducted by Evaluator Paola Guerrero
PUBLIC
COMPLAINT CONTROL NUMBER: 56-AS-20250917130445
FACILITY NAME:FOREMOST RETIREMENT RESORT INCFACILITY NUMBER:
365530210
ADMINISTRATOR:TURNER, DANICAFACILITY TYPE:
740
ADDRESS:17581 SULTANA STREETTELEPHONE:
(760) 244-5579
CITY:HESPERIASTATE: CAZIP CODE:
92345
CAPACITY:96CENSUS: 91DATE:
06/20/2026
UNANNOUNCEDTIME BEGAN:
09:45 AM
MET WITH:Jeniffer UrizaTIME COMPLETED:
02:00 PM
ALLEGATION(S):
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9
Staff member spoke to resident in an inappropriate manner while in care.
INVESTIGATION FINDINGS:
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13
Licensing Program Analyst (LPA) Paola Guerrero arrived at the facility to deliver investigative findings. LPA met with Facility Administrator Jennifer Uriza and explained the purpose of the visit regarding the allegations stated above.

First allegation: Staff member spoke to resident in an inappropriate manner while in care. Regarding the allegation stated above, LPA conducted interviews with Staff #1 and Staff #2 regarding the alleged allegation, and Staff #1 and Staff #2 denied the allegation. Staff #1 and Staff #2 informed LPA that staff was always professional through every interaction that staff would have with the Resident #1. LPA conducted interviews with Resident #2, Resident #3, Resident #4, and Resident #5, regarding the alleged allegation and Resident #2-5 denied the allegation and informed LPA that staff treat them with respect and have no issues to report concerning staff speaking to residents in an appropriate manner.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Efren Malagon
LICENSING EVALUATOR NAME: Paola Guerrero
LICENSING EVALUATOR SIGNATURE:

DATE: 06/20/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/20/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 56-AS-20250917130445
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN BERNARDINO, 1650 SPRUCE ST STE 200 MS29-27
RIVERSIDE, CA 92507
FACILITY NAME: FOREMOST RETIREMENT RESORT INC
FACILITY NUMBER: 365530210
VISIT DATE: 06/20/2026
NARRATIVE
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Based on corroborating evidence LPA has determined that the above allegation is Unsubstantiated, meaning that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur.

An exit interview was conducted where this report (LIC 9099) was discussed, and a copy was provided to Facility Administrator Jennifer Uriza.
SUPERVISORS NAME: Efren Malagon
LICENSING EVALUATOR NAME: Paola Guerrero
LICENSING EVALUATOR SIGNATURE:

DATE: 06/20/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/20/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 2